Summary
Individual contributor who is a developing subject matter expert, who works independently with minimal supervision. Implements data-driven and streamlined sales training programs, new hire orientations, and educational content for selling functions that focus on accelerating sales growth by building employee expertise and providing positive, engaging customer experiences. Remains abreast on training best practices, innovative new content delivery methods and maintains an in-depth knowledge of company products, services and policies, and ensures Sales Training objectives align with company vision and customer needs.
Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Sales EnablementJob Sub Function:
Sales TrainingJob Category:
ProfessionalAll Job Posting Locations:
Fuzhou, Fujian, ChinaJob Description:
Implements methods for assessing and identifying Sales Training program needs by leveraging department performance reports, analyzing customer feedback and analytics data, benchmarking best practices, and utilizing key metrics to measure effectiveness. Applies in-depth knowledge of various selling functions, their specific responsibilities and crucial roles, to develop department-specific sales training programs that deliver relevant education. Acts as a top level specialist and developing subject matter expert on innovative sales enablement tools, sales cycle management, and strategic sales plans and provides actionable insights from customer feedback and sales reporting data to inform training curriculum. Coaches sales consultants across the organization's selling portfolio to build sales proficiencies that emphasize technical training, clinical selling, sales cycle operations, strategic account management, and enterprise and market effectiveness Facilitates quality assessments of training programs and drives strategic plans to address knowledge gaps and ensure achievement of functional and organizational standards. Confers with sales area leaders and internal stakeholders to share new strategic sales concepts and innovations in sales enablement platforms and customer relationship management systems that are crucial to sales performance. Coaches and trains junior colleagues in techniques, processes, and responsibilities. Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.