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Training & Development Manager (HCM)

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Summary

Johnson & Johnson Innovative Medicine is looking for a Training & Development Manager. If you are looking for more than a job and are inspired by the opportunity to create the future to bring quality of life to the world, we invite you to build your career with us. The purpose of this role is to design and implement Commercial learning and development (L&D) strategy. The role similarly defines functional skills and competencies and develops associated learning curriculums through both own expertise and managing external vendors to provide bespoke development solutions to the pharmaceutical business.

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Human Resources

Job Sub Function:

Learning & Instructional Design

Job Category:

People Leader

All Job Posting Locations:

Ho Chi Minh, Hồ Chí Minh, Vietnam

Job Description:

RESPONSIBILITIES

Strategy

  • Takes a leading role in the implementation of the commercial L&D strategy ensuring delivery and content is aligned with the business strategy.

  • Builds sales organizational capabilities and competencies in cooperation with HR, which will in turn allow the sales employee to deliver superior business results and sustainable competitive advantage.

  • Aligns training activities with business needs of the region through identifying updated methods of enhancing field force effectiveness.

  • Sets training priorities that are clearly aligned to the company strategy and integrated throughout the team and consistent with applicable laws and regulations and J&J policies.

  • Develops a profile of the commercial organization covering current and future organization competencies.

Enablement

  • Acts as a facilitator to prepare, coordinate and deliver training programs.

  • Leverages emerging technology, e.g., LMS Management, to increase effectiveness of sales target delivery and maximize developmental resources.

  • Assists Business Unit Managers in determining relevant training and development needs of Territory Representatives/Product Specialists and identify approaches to address those needs.

Programs

  • Develops and organizes specific training and development programs in various functions, i.e., Mentoring Program, Train the Trainer program.

  • Trains and coaches new and existing representatives in areas of product knowledge, selling skills e.g., Integrity Selling, Ethical & Effective Negotiation, Effective Presentation, time, and territory management.

  • Drafts a regular development calendar of programs which can be utilized by the organization.

  • Creates and maintains electronic or web-based training portals of training, assessment and learning reinforcement tools.

Others

  • Pre-empt future needs and understand development trends through benchmarking industry competitors, membership of professional bodies, attending industry events, and networking with development consultants etc.

QUALIFICATIONS

  • 3 – 5 years of training experience in total 8 – 10 years of work experience, in pharmaceutical (preferred), medical devices, FMCG or relevant industries.

  • At least 5 years of experience as Sales Manager/Product Manager is a plus.

  • Proficient in English.

  • Proven track record of success as demonstrated through annual performance ratings in the last 2 performance cycle. For those whose tenure is less than 24 months the last performance rating will be considered.

  • Strong presentation, administrative, analytical and organizational skills.

  • Must have strong desire and skill sets to advance within the organization.

  • Experience managing sales force education components during new product launches is preferred.

  • Experience in using digital and technology solutions preferred.

  • Excellent interpersonal skills, ability to engage teams and work collaboratively.

Training & Development Manager (HCM)

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