Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MarketingJob Sub Function:
Product ManagementJob Category:
ProfessionalAll Job Posting Locations:
Prague, CzechiaJob Description:
Cell Therapy Account Lead
Location.: Czechia
Full time job
The Cell Therapy Account Lead is the cross-functional leader and business-level partner to the site CAR-T lead physician, hospital management and Quality team. He/she is responsible for developing the overall Johnson and Johnson cell therapy strategy and site strategic plan, operating as One Face to the site for set up and certification, and responsible for delivering best in class experience. The Cell Therapy Account Lead also acts as the key partner during operations and assist sites in ongoing capacity optimisation.
Develops overall Johnson and Johnson cell therapy strategy and sites strategic plan
- Responsible for the cross-functional collaboration and launch readiness
- Leads in-house CAR-T coordination / reimbursement / overall launch preparation
- Supports site selection/sizing potential and develops the business case for the site eligibility
- Activates sites and establishes relationships with key stakeholders/ decision makers for certification purposes only
- Facilitates transition of clinical sites into certified commercial sites
Operates as One face to the site to enable best in class experience during site certification and activation
- Plans, tracks, and monitors the timely activation of Johnson's CAR-T sites
- Leads the local execution of the site certification activities:
- Coordinates all Janssen stakeholders around site certification incl. the Site Certification Squad, the EMEA COE and the OpCo/cluster medical teams
- Drives contracting process by working with legal professionals to ensure it is streamlined for hospital team
- Works with the supply chain, quality, regulatory, legal, compliance and medical teams to establish site protocols and processes around CAR-T
- Ensures implementation of cell therapy operations into hospital guidelines
- Develops site certification training strategy that is tailored to the site and orchestrates its delivery
Main areas of responsibility – Post-approval of CARVYKTI
Acts as key site partner
- Facilitates contracting & economic processes
- Coordinates the creation of account plan and implementation of activities
- Maintains relationships with key hospital decision makers to ensure continued access to cell therapy, with support from market access representatives as needed
- In collaboration with Cell Therapy Coordinator, resolves issues during ongoing operations – navigates Janssen network for direct access to appropriate resources
- Brings customer insights into creation of brand/business strategies and materials
- Proactively identifies issues, opportunities, and resolutions and can present and effectively communicate issues and recommendations to brand- and leadership teams.
Proactively assist sites in ongoing optimization of processes, infrastructure, and capabilities:
- Coordinates slot allocation / re-allocation to support product uptake
- Orchestrates site capacity mapping and site demand forecasting
- Monitors site performance, conducting site reviews with key Janssen and hospital stakeholders
- Oversees and monitors overall site operations using agreed metrics and reports to the CVT
- Drives site resourcing and capabilities discussions as needed
- Supports operational improvement at through customer feedback and partnering with relevant stakeholders to drive implementation
- Timely reports issues via appropriate routes such as raising system bugs or Product Quality Complaints
Skillset
- Strategic thinking, ability to lead and implement business plans, strong communication and negotiation skills
- Ability to cultivate senior level relationships and create partnerships with stakeholders
- Understanding of dynamics in complex organizations and ability to influence people
- Strong TA, disease and product knowledge
- Deep understanding of hospital operations
- Strong project management skills
- English proficiency
Background
- Advanced degree in life sciences and / or business
- Bio/pharma experience needed, haematology / oncology or cell therapy experience desired
- Experience working as a Sales Manager&Brand lead, CRO, as an MSL or in Supply Chain is appreciated
- At least 5 years of prior experience in key account management in a healthcare environment
- Project management and hospital experience
