Summary
Biosense Webster, Clinical and Sales Manager is responsible for overseeing and planning of the clinical support in EP (Electrophysiology) labs, selling and promoting Biosense Webster products and solutions among current and potential customers, working closely with Professional education team on education programs for end-users, people Manager responsibilities, effective and strong capability building with team members and developing the business growth within Malaysia & Brunei market according to business goals and objectives.
Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech SalesJob Sub Function:
Clinical Sales – Hospital/Hospital Systems (Commission)Job Category:
People LeaderAll Job Posting Locations:
MY016 PinnacleJob Description:
RESPONSIBILITIES
Clinical support
A good understanding and familiarization of the clinical EP environment, competitor products – continuous development of EP knowledge and to coach team members in the field.
Good people leader & management skills
Able to lead and support EP cases, Optimizing of Carto Experience (OCE) on products or modules as well as able to handle system troubleshooting during any case situation
Following and coordinating clinical procedures or schedules.
Tailor product conversation to the audience to ensure proper understanding and optimal utilization.
Demonstrates products features and benefits to meet customers’ unmet needs.
Become comfortable with all types of heart arrhythmias.
Sales
Planning and achieving business and sales goals
Collecting, analyzing, and sharing market information (public procurements, competitors, business partners).
Benchmarking exercises.
Preparing pricing offers, public procurements responses, respecting deadlines.
Understand and know clinical EP environment, competitors’ products – continuous development of the knowledge.
Keeping regular presentations, education to the partners – introducing new products, techniques, providing courses for the best usage of the product.
Responsible for the launch and rollout of new products and services, initializing sponsorship/workshops/proctorship events & execute state-of-the-art product launches process.
Participate online or/and f2f in industry symposia, medical meetings and monitor the industry’s business.
Commercial & negotiation activities with non-clinical stakeholders/tender committees etc.
Operational
Effective expense management of yearly Advertisement & Promotions, CME & sponsorship budget
Respecting deadlines in providing monthly reports, expense reports, forecasts and other company processes.
To understand and follow the processes with the Customer Service (pricing, public procurement, Consignment management etc.).
Following and administrating quality Complaints due to Company quality processes.
Close collaboration with support function personnel and departmental Heads.
Required to attend regular calls or meetings on demand planning, product change management, Launch Excellence and Leadership team engagements.
QUALIFICATIONS
University Degree (preferably Technical, Biomedical or Medical background).
2 - 3 years of relevant experience within the cardiovascular / Electrophysiology field.
Good communicator with excellent presentation skills. Strong ability to effectively convey information in a variety of formal and informal settings.
Ability to drive projects in an organized and timely manner, with necessary follow-ups and interaction with all involved stakeholders.
Desire and ability to anticipate and address the needs of customers (internal or external) through timely program/project implementation.
Analytical thinking: systematic gathering, organizing, and synthesizing of relevant data into meaningful added value information.
Teamwork/Collaboration: intention and ability to work effectively with others toward shared and common goals.
High level of energy, engagement, responsibility.
Excellent spoken and written English.
Ability to travel, mainly locally and at times within South East Asia countries.
Driving license.
Fluency in speaking / written / reading English language & preparing presentation decks.
