Assoc Product Mgr, Employee Relations

We are recruiting for the Associate Product Manager, Employee Relations & Exit, located in Bogota, Colombia or Sao Paulo, Brazil.

HR Digital enables Johnson & Johnson’s people strategy through product-led innovation, intelligent automation, and scalable digital capabilities that strengthen enterprise agility and employee experience.

As the pace of workforce and business change accelerates, the ability to deliver intuitive, data-informed, and globally consistent employee experiences is a strategic differentiator. HR Digital advances this shift by evolving HR from a traditional service model to a product-centric, insight-driven operating model that delivers measurable business value, operational efficiency, and resilience at scale.

Within this context, the Employee Relations & Exit portfolio focuses on the digital products, workflows, and experiences that support sensitive and high-impact employee moments, including employee relations processes, case handling, and exit-related transactions. The portfolio is responsible for advancing compliant, intuitive, and user-centered capabilities that improve consistency, visibility, operational efficiency, and experience across these critical workforce journeys.

The Associate Product Manager,Employee Relations & Exit supports the development and execution of product strategy for the Employee Relations & Exit domain, translating business needs and user insights into product decisions, prioritized requirements, and delivered capabilities. This role is responsible for owning assigned features or capabilities, with a focus on user experience, adoption, compliance, execution quality, and operational readiness.

Operating within the HR Digital product model, this role partners across Employee Relations, HR COEs, Global Services, Contact Center, Digital, Data, Engineering, and Delivery teams to drive end-to-end product outcomes across employee relations and exit journeys. The role serves as an associate product manager for assigned domain capabilities, supporting prioritization, backlog management, feature delivery, testing readiness, adoption, and operational readiness, while partnering closely with Product Managers and Senior Managers on roadmap alignment and value delivery.

Major Duties & Responsibilities

Strategic Product Ownership (45%)

• Support development and execution of the product roadmap for Employee Relations & Exit, aligned to enterprise HR vision and portfolio priorities.

• Translate business needs, policy requirements, and user insights into product requirements, user stories, acceptance criteria, and prioritized enhancements across employee relations workflows, case management, and exit processes.

• Own assigned features or capabilities, supporting prioritization decisions and monitoring success metrics related to case handling, completion, experience, efficiency, data quality, compliance, and service performance.

• Identify opportunities to simplify, automate, and improve the user experience across the product lifecycle.

• Contribute to business cases, value hypotheses, and benefits tracking for domain-level initiatives.

Delivery & Cross-Functional Leadership (35%)

• Coordinate cross-functional work across Product Delivery, Experience Design, Data, Engineering, Employee Relations, Global Services, Contact Center, and HR Operations to deliver assigned product outcomes.

• Manage backlog inputs, dependency tracking, delivery sequencing, and issue resolution for assigned capabilities.

• Partner with HR COEs, Global Services, and process owners to balance global standards, local needs, compliance requirements, and user experience.

• Identify risks, dependencies, and delivery tradeoffs, escalating as appropriate to Product Managers or Senior Managers.

• Support testing readiness, release readiness, change readiness, and operational readiness of delivered capabilities.

Continuous Improvement & Enablement (20%)

• Represent the voice of employees, managers, HR partners, and service teams through discovery, feedback loops, and analysis of user needs.

• Drive continuous improvement through user insights, service performance trends, operational learning, and feature feedback.

• Support adoption and enablement by helping stakeholders understand new capabilities, changes, and expected outcomes across employee relations and exit experiences.

• Contribute to product standards, documentation, and ways of working across HR Digital.

Qualifications

Required Qualifications

• A minimum of a Bachelor’s degree is required.

• A minimum of 3–5 years of experience in product management, business analysis, HR technology, digital product delivery, or related roles is required.

• A minimum of 2 years of HR or HR-adjacent experience is required.

• Experience supporting digital product delivery for assigned capabilities, including requirements definition, backlog management, testing support, release readiness, and operational readiness.

• Strong understanding of HR operating models, employee relations processes, exit transactions, employee service delivery, and digital platform ecosystems.

• Demonstrated ability to work effectively across cross-functional teams in complex, matrixed environments and influence through data, analysis, and collaboration.

• Proficiency in modern product management and agile delivery practices, including backlog management, prioritization, and iterative value delivery.

• Ability to translate complex process and technology concepts into clear product requirements, delivery priorities, and execution decisions.

Preferred Qualifications

• Hands-on experience with Workday, case management, workflow, employee service platforms, and broader HR digital ecosystems is preferred.

• Experience applying automation, analytics, or AI to employee relations, exit, case management, or related HR service workflows is preferred.

Leadership Behaviors

• Enterprise-minded: Prioritizes enterprise outcomes over local optimization.

• Outcome-obsessed: Measures success through impact and experience.

• Strategic simplifier: Reduces complexity and friction.

• Inclusive collaborator: Elevates diverse perspectives and shared ownership.