Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform ManagementJob Sub Function:
Multi-Family Technology Product & Platform ManagementJob Category:
People LeaderAll Job Posting Locations:
São José dos Campos, São Paulo, BrazilJob Description:
We are searching for the best talent for a AMERICAS DC Operations Global RSC & eIFU Leader to be located in Raritan, NJ or São José dos Campos, Brazil.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
- Raritan, NJ - Requisition Number: R-076736
- São José dos Campos, Brazil - Requisition Number: R-077631
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
The AMERICAS DC Operations Global RSC & eIFU leader is accountable for end-to-end Supply Chain Technology (SCT) strategy, execution, and operational performance for MedTech Distribution Center (DC) operations across the Americas (24+ sites, including owned sites and 3PL partner nodes). The role leads the delivery and lifecycle management of technologies that operate and automate >$13B in inventory and core DC operations, including systems that enable product shipments, inventory management, and high-volume labeling (~150M labels annually across ~260K SKUs). In addition, this role provides global ownership for RSC and eIFU capabilities that support compliant product movement, labeling, and regulated customer-facing documentation. This position consolidates DC technology and operations across the Americas into a single organization, standardizing technology and best practices, reducing complexity, and improving reliability and efficiency.
Major Duties & Responsibilities
- Own end-to-end SCT technology strategy and operations for all Distribution Centers across North and Latin America (24+ sites), ensuring availability, scalability, and continuous improvement.
- Lead delivery and lifecycle management of technologies that operate and automate >$13B in inventory and core DC business operations.
- Drive systems that enable product shipments and inventory management across MedTech distribution facilities, ensuring accuracy, throughput, and SLA adherence.
- Design, implement, and sustain labeling and shipping solutions producing ~150M labels annually across ~260K SKUs, optimizing throughput and reducing errors.
- Establish governance, KPIs, and incident response for DC technologies (e.g., WMS, TMS, labeling, PLC/WCS integrations), delivering measurable uptime, throughput, and quality improvements.
- Manage financial performance and investment stewardship, including a $130M P&L and >$300M in capital investments focused on automation, driving ROI, cost efficiency, and measurable operational improvements.
- Lead and develop a high-performing organization (5–7 direct reports; ~200+ indirect resources), fostering accountability, technical capability, and continuous upskilling.
Other Duties:
- Perform other duties as assigned, including support for cross-functional initiatives (e.g., network modernization, automation/controls strategy, and business continuity planning).
- Represent the organization in audits, inspections, and governance forums related to DC technology, labeling, regulated documentation (RSC/eIFU), and data/security controls.
- Support incident escalations during peak periods as needed, ensuring timely executive communication and coordinated recovery across partners and sites.
Qualifications
Required
- Bachelor’s degree required (Supply Chain, Engineering, Information Systems, Computer Science, or related field preferred).
- 10+ years of progressive experience leading technology delivery and operations in supply chain/logistics/distribution and/or other large-scale operational environments.
- Demonstrated leadership of multi-site operations technology, including accountability for reliability, service management, and continuous improvement.
- Proven people leadership experience (including leading managers and/or leading through matrixed and partner organizations) and ability to develop high-performing teams.
- Experience managing significant budgets and investment portfolios (P&L and/or capital planning), including value/ROI tracking.
- Experience with DC/logistics technology ecosystems such as WMS, TMS, labeling/shipping, and automation integrations (e.g., PLC/WCS).
Preferred
- Master’s degree (MBA, MS Engineering, MS Supply Chain, or MS Information Systems)
- Relevant certifications (e.g., PMP, ITIL, Lean/Six Sigma)
- Deep understanding of DC/logistics systems (WMS, TMS, labeling/shipping) and integrations with automation/controls (PLC/WCS) and enterprise platforms.
- Strong service management, incident/problem management, and KPI-driven operations leadership.
- Financial acumen to manage P&L and capital investment portfolios, build ROI cases, and track benefit realization.
- Ability to lead through influence across business, quality, security, and external partners; strong executive communication.
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Required Skills:
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