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CQ Specialist

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  • Job title CQ Specialist
  • Function Quality
  • Sub function Customer/Commercial Quality
  • Category Experienced Analyst, Customer/Commercial Quality (P5)
  • Location Markham / Canada
  • Date posted
  • Requisition number R-077896
  • Work pattern Hybrid Work

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Customer/Commercial Quality

Job Category:

Professional

All Job Posting Locations:

Markham, Ontario, Canada

Job Description:

DePuy Synthes is recruiting for a(n) CQ Specialist, located in Toronto, Ontario, Canada.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Job Overview

The CQ Specialist supports the execution and maintenance of Quality and Compliance activities across DePuy Synthes’ orthopedic portfolio. This role plays a key part in ensuring products, processes, and systems meet internal requirements and external regulatory standards. The CQ Specialist partners cross‑functionally to drive compliance, support continuous improvement, and help safeguard patient safety while enabling business performance. This is an excellent opportunity to build deep expertise in medical device quality systems within a global, innovation‑driven organization.

Key Responsibilities

  • Support implementation and ongoing maintenance of Quality Management System (QMS) processes in alignment with global and regional requirements.
  • Execute and track quality and compliance activities, including documentation review, record management, and metrics reporting.
  • Participate in internal audits, inspections, and assessments; support preparation, execution, and follow‑up activities.
  • Support investigation, documentation, and closure of quality events, including deviations, nonconformances, and CAPAs.
  • Collaborate with cross‑functional partners (Manufacturing, Engineering, Regulatory, Supply Chain) to ensure compliance with applicable standards and procedures.
  • Maintain accurate and timely quality records in designated systems and repositories.
  • Contribute to continuous improvement initiatives by identifying opportunities to enhance quality processes and controls.
  • Support training activities related to quality and compliance requirements, as applicable.

Qualifications

Education

  • Bachelor’s degree required in Science, Engineering, Quality, or a related discipline.
  • Advanced degree in a related field preferred.

Experience and Skills

Required:

  • Approximately 2–4 years of experience in Quality, Compliance, or a regulated environment, preferably within medical devices, pharmaceuticals, or life sciences.
  • Working knowledge of quality systems and compliance principles (e.g., QMS, documentation controls, CAPA).
  • Strong attention to detail with the ability to manage and review technical documentation accurately.
  • Ability to follow established procedures while exercising sound judgment within defined guidelines.
  • Proficiency with standard business systems and quality databases.

Preferred:

  • Experience supporting audits or inspections in a regulated environment.
  • Familiarity with medical device regulations and standards (e.g., ISO 13485, FDA QSR).
  • Experience working in a global or matrixed organization.
  • Demonstrated ability to support continuous improvement initiatives.
  • Prior experience within orthopedic or implantable medical device operations.
  • Effective written and verbal communication skills.

Other:

  • Language: English proficiency required.
  • Travel: Limited travel may be required (generally less than 10%).
  • Certifications: Quality‑related certifications (e.g., ASQ) preferred but not required.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Required Skills:

Preferred Skills:

Audit Management, Business Behavior, Coaching, Compliance Management, Continuous Improvement, Data Analysis, Detail-Oriented, Goal Attainment, Internal Controls, Issue Escalation, Problem Solving, Process Oriented, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment

The anticipated base pay range for this position is :

$74,000.00 - $119,600.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).


Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

CQ Specialist

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