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Transportation Commercial Quality Specialist

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Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Customer/Commercial Quality

Job Category:

Professional

All Job Posting Locations:

Leeds, West Yorkshire, United Kingdom, Ringaskiddy, Cork, Ireland, Tallaght, Dublin, Ireland

Job Description:

DePuy Synthes is recruiting for a(n) EMEA CQSS Specialist, located in LSt Anthony's Road, Leeds, UK Alternate Hybrid locations may be considered at Umkirch, Germany, Loughbeg, Ringaskiddy, Zug, Switzerland

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Loughbeg, Ringaskiddy Ireland and Umkirch, Germany - Requisition Number: R-082530

Zug, Switzerland - Requisition Number: R-082534

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Job Overview

The EMEA CQSS Specialist supports the execution and continuous improvement of regional Commercial Quality and Safety Surveillance (CQSS) activities across the EMEA region. This role plays a critical part in ensuring compliance with applicable quality system requirements, supporting post‑market surveillance and vigilance processes, and partnering cross‑functionally to maintain patient safety and regulatory readiness. This is an opportunity to contribute directly to product quality, regulatory compliance, and patient outcomes within a leading orthopedics organization.

Key Responsibilities

  • Support EMEA CQSS activities, including post‑market surveillance, quality system compliance, and safety reporting processes in alignment with global and regional requirements.

  • Assist in the execution and maintenance of quality system documentation, including procedures, work instructions, and records related to CQSS activities.

  • Participate in complaint handling, vigilance, and trend analysis activities to support identification and escalation of quality and safety issues.

  • Support internal and external audits, inspections, and regulatory inquiries by preparing documentation and responding to information requests.

  • Collaborate with cross‑functional partners (e.g., Regulatory Affairs, Medical Safety, Operations) to support timely investigation and resolution of quality and compliance issues.

  • Contribute to continuous improvement initiatives by identifying opportunities to enhance CQSS processes, tools, and reporting.

  • Maintain accurate tracking and reporting of CQSS metrics to support management review and regulatory compliance.

Qualifications

Education

  • Bachelor’s degree required in a scientific, engineering, healthcare, or related discipline.

  • Advanced degree in Quality, Regulatory, Life Sciences, or a related field preferred.

Experience and Skills

Required:

  • Typically requires 2–4 years of relevant work experience in Quality, Compliance, Regulatory Affairs, or a related function within a regulated industry (e.g., medical devices, pharmaceuticals).

  • Working knowledge of quality systems and compliance requirements (e.g., ISO 13485, post‑market surveillance, vigilance).

  • Experience supporting investigations, documentation, and quality records in accordance with established procedures.

  • Strong attention to detail with the ability to manage multiple priorities in a regulated environment.

Preferred:

  • Experience supporting EMEA‑based quality, vigilance, or regulatory activities within the medical device industry.

  • Familiarity with EU MDR/IVDR post‑market surveillance and safety reporting requirements.

  • Experience participating in audits or health authority inspections.

  • Proficiency with quality systems, databases, and reporting tools.

  • Effective written and verbal communication skills, with the ability to collaborate across functions and regions.

Other:

  • Languages: Proficiency in English required; additional EMEA language skills are a plus.

  • Travel: Limited regional travel may be required (generally up to 10%).

  • Certifications: Quality or Regulatory certifications (e.g., ASQ, ISO Lead Auditor) preferred but not required.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Required Skills:

Preferred Skills:

Audit Management, Business Behavior, Coaching, Compliance Management, Continuous Improvement, Data Analysis, Detail-Oriented, Goal Attainment, Internal Controls, Issue Escalation, Problem Solving, Process Oriented, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment

Transportation Commercial Quality Specialist

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