Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain DeliverJob Sub Function:
Deliver ExcellenceJob Category:
People LeaderAll Job Posting Locations:
Chiyoda, Tokyo, JapanJob Description:
Job Description
At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body, and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity.
The Senior Manager, Strategy and Performance Management is responsible for driving operational excellence, strategic execution, and performance improvement across MedTech Deliver organization. This role leads a team responsible for Process Engineering, Kaizen, Performance Management, Data Analytics, and Strategy Deployment.
The position partners closely with Finance, Plan, Commercial, DC operations, Customer Excellence, Transportation, Quality, IT, Procurement, and regional/global supply chain teams to improve service, cost, quality, productivity and compliance. The role serves as a key catalyst for transformation initiatives, including process standardization, digitalization, automation, network optimization, and operational readiness for strategic product launch.
Key Responsibilities
Strategy Development and Deployment
-Support the development and execution of Deliver strategies aligned with business and supply chain objectives.
-Lead annual strategic planning and objective deployment processes.
-Translate strategic priorities into measurable initiatives and execution roadmaps.
-Establish governance mechanism to monitor progress against strategic goals.
-Support network optimization, operating model evolution, and capability development initiatives.
-Coordinate cross-functional programs that support long-term business growth and operational excellence.
Performance Management and Business Analytics
-Own Deliver performance management framework
-Develop KPI structures, dashboards, scorecards, and business review processes align with the global guidelines.
-Monitor operational and financial performance against targets.
Identify risks, trends, and improvement opportunities through data analysis.
-Drive root cause analysis and corrective action planning.
-Provide insights and recommendations to support business decision-making.
-Lead monthly and quarterly business performance reviews
Operational Excellence and Kaizen
-Lead Deliver Kaizen portfolio
-Manage Process Engineering and Kaizen resources to deliver business impact
-Prioritize improvement initiatives based on business value and strategic alignment
-Promote LSS, SS and problem-solving method across the organization
-Drive process standardization and best practice deployment across sites.
-Support automation, digitalization, and operational innovation initiatives
Transformation and Program Management
-Lead strategic transformation initiatives across Deliver operation.
-Establish program governance, milestone tracking, risk management, and benefit
realization process.
-Partner with business and functional leaders to drive successful implementation of major
initiatives.
5. Organizational Capability and Leadership
-Lead and develop a high-performing team of analysts, process engineers, and kaizen
professionals.
-Build organizational capabilities in performance management, analytics, project
management, and operational excellence.
-Foster a culture of accountability, innovation, collaboration, and continuous
Improvement
-Coach and develop future leaders within the organization
6. Stakeholder Management
-Collaborate with Customer Solutions, Finance, IT, Planning, Procurement, CQ and
commercial team
-Influence stakeholders through data, business insights, and structured
recommendations.
-Communicate performance, risks, opportunities, and strategic initiatives to senior
leadership.
Qualifications
Experience
-10+ years experience in Supply Chain, Logistics, Operation, Strategy or related disciplines
-5+ years of people leadership experience
-Proven experience leading strategic initiatives and business transformation programs
-Strong background in performance management, business analytics, and operational excellence
-Experience working with DC ops, Customer service, 3PL provider
-Consultant experience is a plus
-Experience influencing senior leaders and managing cross-functional stakeholders.
Technical Skills
-Strategic Planning
-Business Performance Management
-PMO
-Data Analytics and Business Intelligence
-LSS, SS
-Power BI, Tulip or equivalent analytical/data visualization tools
-English (Business Level) and Japanese (Native Level)
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・If you are Japan employee, please read “Internal Application Guideline” in Ask GS. Especially if you are less than 18 months in your current role, you are required to obtain application approval from your current manager as well as your respective BUHR. If you are Japan’s employee, you are not able to apply for multiple positions at once.
・Once you move to 1st interview stage, please make sure to inform to your current manager.
・For Employee Referral Program (ERP), please read and understand the details of “Employee Referral Program” in Ask GS and make a compliant referral.
Required Skills:
Preferred Skills:
Analytical Reasoning, Business Alignment, Collaboration, Continuous Improvement, Demand Forecasting, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Financial Competence, Inclusive Leadership, Leadership, Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Procurement Policies, Sales and Operations Planning (S&OP), Strategic Supply Chain Management