Sr. Manager, Strategic Supplier Mgmt.

The Senior Manager, Strategic Supplier Management is responsible for global third‑party supplier strategy, governance, and performance management across the DPS Global Real Estate (GRE) portfolio. This role ensures that external real estate and facilities service providers are commercially optimized, operationally aligned, and strategically leveraged to support DPS business objectives, portfolio transformation, and cost discipline. A key responsibility of the role will be in defining the future supplier strategy for the short, medium and long term to create a nimble and proactive approach to supplier management.

Reporting to the Senior Director, Global Real Estate, this role serves as the single global owner for supplier governance, partnering closely with DePuy Synthes Global Real Estate, Facility Management and Corporate Operations team to drive consistency, accountability, and value realization from the global supplier ecosystem.

Scope of Role

• Global portfolio: ~187 properties across manufacturing, R&D, office, and support sites

• Supplier coverage: Real estate and Facility Management service providers (e.g., transaction management, project delivery, facilities/property services, advisory, workplace, and specialty vendors)

• Geographic reach: Global (Americas, EMEA, APAC)

• Authority: Global standards, governance, performance frameworks, and escalation; regional execution via matrixed partnership

Key Responsibilities

Global Supplier Strategy & Governance

• Define and own the global strategic supplier management framework for DPS Global Facility Management and Real Estate, including governance models, performance standards, and operating cadence.

• Establish clear roles, responsibilities, and decision rights between global supplier governance and regional execution teams.

• Lead supplier alignment to DPS real estate strategy, portfolio priorities, and separation‑related requirements.

• Drive collaboration and innovation with strategic suppliers to improve cost, quality, service, and resilience.

Third‑Party Relationship Management

• Serve as the primary global relationship owner for strategic FM and RE suppliers, ensuring alignment at executive, regional, and operational levels.

• Drive structured QBRs, performance reviews, and escalation protocols, ensuring issues are surfaced early and resolved decisively.

• Partner with Procurement to support supplier selection, contract strategy, renewals, and commercial negotiations (as applicable).

Performance Management & Value Realization

• Oversee supplier performance management, including scorecards, business reviews, and continuous improvement initiatives.

• Define and track supplier KPIs, SLAs, and outcome‑based performance measures tied to cost, quality, speed, risk, and customer satisfaction.

• Ensure suppliers consistently deliver against best‑in‑class benchmarks, contractual commitments, and DPS standards.

• Identify and drive continuous improvement opportunities, including productivity gains, cost optimization, and service quality enhancements.

• Monitor supplier market trends and performance data to inform sourcing and supplier strategies.

Standardization & Operational Enablement

• Enable global process standardization across supplier‑delivered services while allowing for regional regulatory and operational variation.

• Partner with RE Governance & Strategy to embed supplier‑delivered activities into standardized RE processes, data models, and reporting.

• Ensure supplier management activities comply with company policies, quality standards, and regulatory requirements.

• Ensure supplier compliance with DPS policies, controls, and data requirements.

Risk Management & Business Continuity

• Partner with cross-functional stakeholders to identify supplier risks and implement mitigation plans.

• Proactively identify supplier‑related risks (operational, financial, regulatory, capacity, geopolitical).

• Support business continuity planning and supplier readiness for critical sites and services.

• Act as a senior escalation point for supplier‑driven risks impacting safety, compliance, or business operations.

Stakeholder Partnership

• Act as a trusted advisor to:

• Global and Regional RE leadership

• Global and Regional FM leadership

• Property Services leadership

• Finance, Legal, Risk, and Procurement partners

• Partners closely with Procurement, Operations, Quality, and Finance.

• Balance enterprise standardization with regional needs to enable effective execution without friction.

Core Capabilities

• Strong analytical, negotiation, and communication skills

• Global supplier governance and relationship management

• Commercial acumen and contract performance oversight

• Enterprise operating model design (global vs regional)

• Performance management and KPI design

• Risk identification and mitigation

• Executive stakeholder engagement and influence

• Change leadership in complex, matrixed organizations

• Experience supporting medical devices, healthcare, or other regulated industries (preferred)

Competencies & Skills

Leadership & Influence

• Ability to lead without direct authority in a highly matrixed, global organization

• Executive‑level communication and stakeholder management skills

• Strong judgment and decision‑making under ambiguity

Strategic & Analytical

• Systems thinker with the ability to connect supplier performance to portfolio, financial, and business outcomes

• Data‑driven approach to performance management and continuous improvement

Operational & Commercial

• Deep understanding of real estate and facilities service delivery models

• Strong vendor management, governance, and escalation skills

• Experience partnering with Procurement on supplier strategy and contracting

Change & Transformation

• Proven experience driving standardization, simplification, and transformation across regions

• Comfortable operating in separation, carve‑out, or enterprise transformation environments

Experience & Education

• 10+ years of experience in real estate, facilities, supplier management, or professional services governance

• Experience managing global or enterprise‑level suppliers in a complex organization

• Bachelors degree required in Supply Chain, Business, Engineering, Finance, or a related field; advanced degree preferred

• Experience in the delivery of benchmark strategy and transparency through robust project management, commercial planning and proactive supplier relationship management for a global organization.

Other Requirements

• Language: English required

• Travel up to 20%, primarily domestic

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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. W - e actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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