IM Transcend- Sr Analyst, Signavio

• Job title IM Transcend- Sr Analyst, Signavio
• Function Technology Product & Platform Management
• Sub function Technical Product Management
• Category Senior Analyst, Technical Product Management (ST6)
• Location Toronto / Canada
• Date posted May 06 2026
• Requisition number R-072621
• Work pattern Hybrid Work

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-072629

Italy, Belgium, and Ireland- Requisition Number: R-072109

Canada- Requisition Number: R-072621

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for a Transcend: Signavio Program Analyst! This hybrid position will be located in Latina, Italy. Alternate hybrid locations may be considered in Titusville, New Jersey; Raritan, New Jersey; Toronto, Canada; Latina, Italy; Cork, Ireland; Beerse, Belgium. Alternate locations and Remote work may be considered for the right candidate.

Are you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance? Apply today for this exciting opportunity to shape and set the future direction for supporting and improving our new process across all areas.

We are seeking a detail-oriented Signavio Program Analyst to maintain and support our Signavio process management platform. The role focuses on day-to-day system administration, process repository quality, user support and enablement, and close collaboration with process owners and IT to ensure the platform delivers reliable, accurate process documentation and analytics.

Key Responsibilities

• Administer and maintain the Signavio environment: user accounts, permissions, libraries, templates, and version control.

• Maintain process repository hygiene: enforce naming conventions, metadata completeness, process ownership, and archival policies.

• Provide 1st/2nd-line user support for Signavio issues (triage, escalate, track tickets, perform root-cause checks).

• Apply and manage configuration changes, updates, and platform releases in coordination with IT and the Signavio vendor.

• Support integrations and data flows (e.g., process mining tools, identity/SSO, reporting platforms) by coordinating with technical teams and validating data consistency.

• Validate BPMN models and ensure process documentation meets agreed governance and quality standards.

• Produce and maintain user guides, how‑to articles, admin runbooks, and training materials; deliver periodic training and onboarding sessions.

• Monitor usage, run regular audits, and produce reports on repository health and adoption metrics.

• Capture user feedback and support prioritization of enhancements, workflow improvements, and cleanup activities.

• Support governance processes: assist with change requests, maintain access logs, and help enforce compliance and audit requirements.

Qualifications

EDUCATION:

• Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred

Experience and skills:

Required:

• 4 years of relevant work experience with at least 2 years experience supporting or administering a process management/Business Process Mapping platform (Signavio experience preferred).

• Strong working knowledge of process modeling and BPM fundamentals.

• Familiarity with basic integration concepts (APIs, SSO/identity) and data validation practices.

• Excellent written and verbal communication and documentation skills.

Preferred Qualifications

• Hands-on experience specifically with Signavio Suite (Process Manager, Workflow Accelerator, Process Intelligence).

• Certifications in BPMN, Signavio, ITIL, or related disciplines.

• Experience with process-mining, RPA, or analytics tools (e.g., Process Intelligence, Celonis, Power BI).

• Experience working in regulated or highly governed environments.

Other:

• Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful

• May require up to 15% domestic and international travel depending on work location and business needs

• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week, remote work may be available for the right candidate

#LI-Hybrid

Under current guidelines, this position is eligible for a discretionary performance bonus.

The Company uses Artificial Intelligence in its assessment of applicants.

This job posting is for an existing position.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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