Description
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Job Function:
Supply Chain PlanningJob Sub Function:
Demand PlanningJob Category:
ProfessionalAll Job Posting Locations:
Juarez, Chihuahua, Mexico, Zuchwil, SwitzerlandJob Description:
DePuy Synthes is recruiting for a Manager, GDCL oUS E2E (MX), this Hybrid position will be in Juarez, Mexico. Alternate Hybrid locations may be considered at Diegem, Belgium; or Zuchwil, Switzerland.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
Juarez, Mexico - Requisition Number: R-072923
Diegem, Belgium - Requisition Number: TBD
Zuchwil, Switzerland - Requisition Number: TBD
Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Job Overview
The Manager, GDCL oUS E2E (MX) is responsible for leading end‑to‑end (E2E) Global Distribution & Customer Logistics (GDCL) operations supporting the U.S. business from Mexico. This role ensures seamless execution across order management, logistics coordination, and customer fulfillment activities while maintaining strong compliance, service, and cost performance. The position plays a critical role in enabling reliable supply, improving customer experience, and driving operational excellence through cross‑functional collaboration and continuous improvement.
Key Responsibilities
Lead end‑to‑end GDCL operations supporting U.S. customer fulfillment from Mexico.
Ensure consistent execution across order processing, logistics coordination, and customer delivery activities.
Manage and develop a team responsible for E2E operational performance and issue resolution.
Partner with U.S. Customer Service, Supply Chain, Transportation, and Trade teams to align priorities and resolve cross‑border issues.
Monitor key performance indicators related to service, cost, quality, and compliance; identify trends and improvement opportunities.
Ensure adherence to internal controls, trade compliance, and regulatory requirements.
Drive standardization and continuous improvement initiatives to enhance efficiency and customer experience.
Support implementation and optimization of systems, tools, and processes related to GDCL operations.
Qualifications
Education
Required: Bachelor’s degree in Supply Chain, Business, Operations, Logistics, or a related field.
Preferred: Master’s degree (MBA or equivalent).
Experience and Skills
Required:
6–8 years of progressive experience in supply chain, logistics, customer logistics, or operations roles.
Prior people‑management experience, including coaching and performance management.
Experience managing end‑to‑end operational processes in a cross‑border environment.
Strong analytical and problem‑solving skills.
Preferred:
Experience supporting U.S. distribution or customer logistics from Mexico.
Familiarity with trade compliance, cross‑border transportation, or customs processes.
Experience in a regulated industry such as medical devices, healthcare, or life sciences.
Familiarity with ERP, order management, or supply chain systems.
Experience leading continuous improvement initiatives.
Ability to collaborate effectively across functions and geographies.
Strong written and verbal communication skills.
Other
Language: Fluent in English and Spanish (required).
Travel: Up to 15%, including travel to the United States.
Certifications: Supply chain, logistics, or Lean/Six Sigma certifications (preferred).
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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#DePuySynthesCareers
#LI-Hybrid
Required Skills:
Preferred Skills:
Business Intelligence (BI), Business Savvy, Commercial Awareness, Demand Forecasting, Demand Planning, Digital Supply Chain Platform, Fact-Based Decision Making, Financial Competence, Financial Forecasting, Inventory Management, Inventory Optimization, Manufacturing Flow Management, Predictive Modeling, Process Improvements, Statistics, Supply Planning, Technical Credibility