Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain PlanningJob Sub Function:
Planning Strategy & CapabilitiesJob Category:
ProfessionalAll Job Posting Locations:
Beerse, Antwerp, Belgium, Latina, Italy, Leiden, South Holland, Netherlands, Ringaskiddy, Cork, Ireland, Zug, SwitzerlandJob Description:
Position Summary
Senior, cross-functional leader accountable for the global PLAN business process across Transcend program releases. Owns process standards, acceptance criteria and capability roadmap while leading and aligning solution, release and local support teams to deliver measurable business value. Combines strategic process leadership with operational ownership through release lifecycle and serves as the business process authority for PLAN with program stakeholders. The role will be a member of Innovative Medicine Supply Chain - Global Planning Excellence Leadership Team.
IM Transcend is a multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate ecosystem of 7+ major global PHARM ERP systems, standardizing our core business processes and products [across Plan, Source, Make, Deliver, Quality, and Data], and enabling our integrated data strategy through a single SAP S/4 HANA instance.
Major Duties & Responsibilities
Drive PLAN process scoping and prioritization by defining key business requirements, risks, and strategic “big rock” capability priorities.
Provide end-to-end process leadership for solution exploration/design workshops—aligning stakeholders and ensuring PLAN leadership engagement and support governance is ready.
Govern PLAN capability delivery by approving process direction and acceptance criteria, and safeguarding roadmap integrity across releases
Drive quality decision-making by reviewing process gaps, design trade-offs, and escalating cross-functional risks and dependencies
Ensure operational readiness and compliance through status governance, user access management coordination, and oversight of SOPs and work instructions
Lead testing governance and quality assurance by overseeing end-to-end test cycles (BST, UAT, regression), confirming outcomes meet business acceptance criteria, and driving critical issue resolution
Orchestrate testing resource strategy by ensuring identification, onboarding, and deployment of required support—including Key Users, surge capacity, and ecosystem/ERP test coverage
Mitigate delivery risks by reviewing major defects, process gaps, and site-specific exceptions, and facilitating leadership decisions on high-impact issues
Lead PLAN business readiness governance and post‑go‑live adoption, ensuring stabilization and sustained value realization
Monitor adoption performance and partner with functional leadership to address major issues, mitigate risks, and prioritize continuous process improvements
Required Minimum Education:
Minimum of Bachelor’s degree or equivalent experience required; advanced degree or MBA is highly desirable
Required Years of Related Experience:
- Requires a minimum of 10 years of progressive experience in roles within Operations, Supply Chain, or large transformation programs.
- Requires a minimum of 5+ years of Plan business experience.
- Requires a minimum of 5+ years of business process design, engineering, or optimization.
Required Knowledge, Skills and Abilities:
- Ability to articulate complex project details clearly and concisely, both verbally and in writing, to senior executives
- Crafting compelling presentations that effectively convey key project information, including risks, timelines, and milestones
- Ability to engage with diverse stakeholders, including senior executives, to manage expectations and address concerns
- Strong background / experience in Plan processes and systems is required
- Prior experience in completing SAP ERP implementation cycles (e.g. Design, Build, Test, Deploy and Hypercare) is a plus
- MRP (Materials Resource Planning) and Source experience is a plus.
- Prior experience in designing and deploying supplier collaboration tools (SCC, SNC, etc.) is a plus.
- Proven track record of cross-functional influencing and achieving organizational alignment at all levels.
- Requires Travel: up to 25% domestic and international.
Key Working Relationships
Global Process Leads, Global Template Owners, Global Template Analysts, Business SMEs, Business Process Owner(s), GPEX Global Process Managers, System Integration Pillar partners, JJT, Plan Release Leads, CEBA
Supervisory Responsibilities
Direct Reports: 4 FTEs
Indirect Reports: multiple contractors
Required Skills:
Preferred Skills:
Agility Jumps, Business Continuity Planning (BCP), Consulting, Cross-Functional Collaboration, Data Reporting, Demand Planning, Fact-Based Decision Making, Green Manufacturing, Interpersonal Influence, Lean Manufacturing Principles, Manufacturing Flow Management, Operational Excellence, Organizational Project Management, Process Improvements, Strategic Change, Supply Planning, Tactical Planning, Technical Credibility