Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Human ResourcesJob Sub Function:
HR Business PartnersJob Category:
ProfessionalAll Job Posting Locations:
Bogotá, Distrito Capital, ColombiaJob Description:
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
DePuy Synthes is recruiting for a Sr. Manager, GBS Bogota, located in Bogotá, Colombia
The Sr. Manager, GBS Bogota is a senior people leader responsible for overseeing HR Global Business Services operations in Bogotá, ensuring high‑quality, compliant, and scalable HR services that support employees and leaders across regions. This role plays a critical leadership role in driving service excellence, continuous improvement, and operational stability while enabling DePuy Synthes’ global workforce strategy. The position offers the opportunity to lead a large, diverse team, influence global HR service delivery, and shape the future of HR operations within a global MedTech organization.
Key Responsibilities
Provide strategic and operational leadership for HR Global Business Services delivered from the Bogotá site, ensuring service quality, consistency, and compliance.
Lead, develop, and engage people managers and teams, driving strong performance management, talent development, and succession planning.
Partner with Global HR, Centers of Expertise, and regional stakeholders to align service delivery with business and employee needs.
Drive continuous improvement initiatives, leveraging standardization, automation, and process optimization to improve efficiency and employee experience.
Ensure compliance with local labor laws, internal policies, data privacy, and governance requirements across HR services.
Manage operational metrics, service level agreements (SLAs), risk controls, and financial performance for the Bogotá GBS operation.
Lead change management initiatives supporting global HR transformations, system implementations, or organizational changes.
Foster a culture of inclusion, accountability, and continuous learning aligned with the Johnson & Johnson Credo.
Qualifications
Education
Bachelor’s degree required (Human Resources, Business Administration, or related field).
Master’s degree or MBA preferred.
Experience and Skills
Required:
Typically 8–10 years of progressive experience in HR operations, shared services, or Global Business Services.
Proven experience leading people leaders and managing large, multi‑layered teams.
Strong knowledge of HR service delivery models, employee lifecycle processes, and HR systems.
Demonstrated ability to manage complex operations, metrics, and service performance.
Experience partnering with global stakeholders in a matrixed organization.
Preferred:
Experience working in a multinational or shared services environment.
Exposure to HR transformation, automation, or digital enablement initiatives.
Experience supporting multiple geographies and cultures.
Strong change leadership and stakeholder management capabilities.
Other:
Languages: Fluent in English and Spanish (written and verbal).
Travel: Up to 10–20% international travel as business needs require.
Certifications: HR or process improvement certifications (e.g., Lean, Six Sigma) preferred but not required.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
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Required Skills:
Preferred Skills:
Business Alignment, Coaching, Employee Relationships, Employee Retention, HR Business Partnership, HR Strategic Management, Human Resources Consulting, Human Resources Law, Interpersonal Influence, Organizational Change Management, Organizational Development (OD), Organizing, Problem Solving, Process Improvements, Project Management, Talent Management, Technical Credibility