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[MedTech] Commercial Coordinator - Heart Recovery (Contractor)

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Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Business Support

Job Sub Function:

Administration & Secretarial

Job Category:

Business Enablement/Support

All Job Posting Locations:

Seoul, Korea, Republic of

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Cardiovascular

At Johnson & Johnson MedTech, our Cardiovascular team develops advanced technologies for heart recovery, electrophysiology, and stroke care. We build on a strong legacy of improving outcomes for patients with heart failure, cardiogenic shock, and complex cardiovascular conditions.
Heart Recovery (Abiomed) is a global leader in mechanical circulatory support and minimally invasive heart pump technology, including the Impella® platform, enabling physicians to stabilize hemodynamics and support cardiac recovery.

We are searching for the best talent for Commercial Coordinator – Heart Recovery (Abiomed) based in Seoul.

Purpose

The Commercial Coordinator plays a critical role supporting both Sales and Marketing teams while leading operational and administrative excellence for the Heart Recovery business. This position ensures efficient capital equipment processes, supports business development activities, and contributes to clinical (PMS) operations aligned with regulatory and quality requirements.

You will be responsible for:

Business Operations & Commercial Support

  • Develop and manage internal processes to ensure efficient business operations, including capital equipment selling and asset management
  • Execute complex administrative and business coordination tasks supporting sales and marketing initiatives
  • Track and manage purchase orders, product samples, and demo equipment
  • Maintain and manage business data via spreadsheets and online tools
  • Support development of sales tools, programs, and internal resources
  • Provide logistical and administrative support for congresses, symposiums, workshops, and internal/external events
  • Communicate and coordinate with dealers and external partners to support business continuity
  • Provide cross-functional support to local and regional teams as needed

PMS (Post-Market Surveillance) Operations

  • Support clinical research activities to ensure safety, efficacy, and regulatory compliance of products
  • Build relationships with investigators, site staff, and external vendors
  • Prepare and manage clinical trial documentation (e.g., agreements, regulatory submissions, ethics dossiers)
  • Perform site feasibility, initiation, monitoring, and close-out activities in collaboration with clinical teams
  • Track patient enrollment, visit schedules, and protocol adherence
  • Maintain data quality through CRF review and query management
  • Ensure timely adverse event reporting and compliance with safety regulations
  • Maintain Trial Master File (TMF) and ensure data/document integrity
  • Manage clinical supplies, shipment, and inventory tracking
  • Support audit readiness and respond to inspection findings
  • Assist with internal/external stakeholder meetings and clinical research initiatives

Qualifications / Requirements:

  • Bachelor’s degree in Life Sciences, Nursing, or related scientific field (or equivalent experience)
  • Minimum 1 year of independent clinical operations experience (CRA or CRC)
  • Experience in medical device or pharmaceutical industry preferred
  • Proficiency in business English (reading and writing)
  • Strong communication skills in both Korean and English
  • Proficient in MS Office and business tools (Excel, PowerPoint, PDF, etc.)
  • Strong organizational skills and ability to manage multiple priorities

Legal Entity

MedTech

Job Type

Fixed Term (1-year contract)

Application Documents

Free-form resume AND cover letter is required (in Korean or English).

Application Deadline

Until the position is filled

Notes

  • Preference will be given to individuals subject to national veterans’ benefits and persons with disabilities upon submission of relevant documents as per applicable laws.
  • Only candidates who pass the resume screening will be notified individually. However, notifications may be delayed due to company circumstances.
  • If any false information is found in the application documents, the hiring may be canceled even after the offer is confirmed, and future applications may be restricted.
  • Submitted documents will not be returned and will be deleted upon request.

Equal Employment Opportunity

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by law.

Required Skills:

Preferred Skills:

Accountability, Administrative Support, Business Writing, Communication, Customer Centricity, Data Capturing, Diary Management, Document Management, Execution Focus, Filing Documents, Microsoft Office, Office Administration, Process Oriented, Professional Ethics, Telephone Etiquette, Travel Planning, Typing

[MedTech] Commercial Coordinator - Heart Recovery (Contractor)

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