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Specialist Process Enablement, S2C GPO

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Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Procurement

Job Sub Function:

Contract & Processing Services

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia

Job Description:

Specialist Process Enablement, S2C GPO (PG 25)

Physical Location of Position: Bogota, Colombia

The Specialist Process Enablement, Source-to-Contract (S2C) Global Process Owner (GPO) will play a critical role in enabling and optimizing contracting and/or sourcing capabilities across Procurement. This role combines process expertise, system administration, and technology enablement to deliver efficient, scalable, and user-centric solutions across the end-to-end S2C lifecycle.

The Specialist will partner closely with Procurement, IT, and business stakeholders support adoption, and ensure alignment with enterprise strategy, governance, and policies. The role will leverage digital technologies, automation, analytics, and AI-enabled solutions to enhance operational efficiency, improve user experience, and unlock incremental value.

Key Responsibilities:

  • Enable Adoption, Training, and User Support
    Provide system administration support, training, and guidance to drive adoption, improve usability, and elevate the overall user experience.
  • Drive Process Excellence
    Support continuous improvement of global and regional service delivery by identifying process gaps, standardizing workflows, and improving end-to-end technology lifecycle management. Identify opportunities to enhance contracting and/or sourcing processes through automation, analytics, and AI-enabled solutions.
  • Support Technology Enablement and Product Health
    Support the Product Owner for platform(s) (e.g., CLM) by collecting user feedback, monitoring product health and performance, managing enhancements and releases, and tracking system metrics such as usage, cycle times, and contract enablement to inform decision-making.
  • Translate Business Needs into Technology Solutions
    Partner with business users, Product Owners, and IT to translate requirements into user stories and scalable, user-centered solutions that improve efficiency and experience.
  • Support Strategy and Governance Execution
    Provide inputs into broader S2C and procurement strategy to ensure system capabilities, tools, and processes align with organizational objectives, governance requirements, and enterprise policies.
  • Embed a Customer-Centric and Digital-First Mindset
    Promote user experience and adoption of digital tools while integrating Johnson & Johnson’s Credo and leadership principles into daily operations.
  • Demonstrates AI fluency by responsibly using AI‑enabled tools to improve productivity, insight, and quality of work.

Qualifications

Education:

  • Bachelor’s Degree or equivalent is required

Experience and Skills:

Required:

  • 2-3 years of Procurement
  • Experience with S2C processes and contract lifecycle management systems
  • Strong analytical and problem-solving skills with ability to translate data into actionable insights
  • Ability to gather and translate business requirements into technical solutions and user stories
  • Collaboration, communication, and influencing skills to engage stakeholders across functions and levels
  • Solid organizational and project management capabilities
  • Digital fluency and ability to leverage emerging technologies and automation tools
  • Learning agility and openness to change with a continuous improvement mindset
  • Strong verbal and written communication skills.
  • Proficiency in English (both written and oral) is required.

Preferred:

  • Understanding of Source-to-Contract and Source-to-Settle processes in depth
  • Experience in procurement functional domains such as sourcing, contracting, or category management
  • Experience in shared services or pharmaceutical industry environments

Other:

  • Requires up to 5% of domestic and international travel

Required Skills:

Preferred Skills:

Business Behavior, Business Data Analysis, Business Process Management (BPM), Business Savvy, Category Management Strategy, Commodity Risk Management, Compliance Management, Contract Management, Critical Thinking, Data Analysis, Innovation, Negotiation, Office Administration, Problem Solving, Process Oriented, Project Management, Report Writing, RFx Management, Risk Management, Supplier Collaboration, Vendor Selection

Specialist Process Enablement, S2C GPO

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