Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
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Job Function:
Supply Chain DeliverJob Sub Function:
Transportation ServicesJob Category:
ProfessionalAll Job Posting Locations:
Bogotá, Distrito Capital, ColombiaJob Description:
Experienced Analyst, North America Transportation Operations
Job Description:
Johnson & Johnson is recruiting for a Experienced Analyst, on the North America Transportation Operations team, located in Bogota, Colombia.
The Experienced Analyst of the North America Transportation Operations team is responsible for flawless operational execution of inbound North America transportation lanes; managed door-door. This includes day-to-day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.
Key Responsibilities:
- Manage door-door operational management for Johnson & Johnson inbound North America transportation lanes, ensuring consistent product availability and highest levels of customer experience.
- Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiencies for inter-regional transport moves.
- Ability to present performance metrics and project charters/updates to various levels of management.
- Responsible for coordination, track & trace and exception management for segment inter-region transportation lanes.
- Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationships with the vendors.
- Be subject matter expert for launches, projects, CIPs, and customer service projects
- Support tenders led by Sourcing partners.
- Support service issues and drive to resolution
- As required, partner with distribution Centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.
- Partner with J&J Deliver Quality to ensure that transport operations are managed within the appropriate quality framework.
- Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays.
- Perform ad-hoc operational analytics to drive day-to-day business efficiencies
- Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation and lane implementation to pre-established metrics.
- Provide support for event management in other geographical regions based on criticality of issues.
Qualifications
Education:
- Required Minimum Education: Bachelor’s degree
Experience and Skills:
Required:
- Required 2 to 4 years of proven experience in Transportation, Customer Service or Supply Chain
- Fluent English is required
- Experience working with highly matrixed global organization required
- Possess technical skills and sound judgment to assess risk effectively triage issues for severity and, imminence, and potential impact.
- MS Office proficiency.
- Need to be comfortable challenging the status quo and navigating between different hierarchical levels while maintaining collaboration and inclusion.
- Ability to work in a matrix environment and work with different cultures.
- Ability to demonstrate Integrity and Credo-based Actions.
Preferred:
- Preferred previous experience or internship in one or more functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.
- Experience with Six Sigma/Process Excellence tools, training and/or certification is desired.
- Working knowledge of project management tools (Microsoft project, GNATT, RACI, Lessons learned, FMEA, etc.) are desired.
- Working knowledge of analytics using Alteryx and Tableau is desired.
Required Skills:
Preferred Skills:
Business Behavior, Coaching, Data Analysis, Detail-Oriented, Digital Supply Chain Management, Distribution Management, Document Management, Issue Escalation, Order Management, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain, Transportation Management, Transportation Management Systems (TMS), Transportation Security