Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Clinical Sales – Hospital/Hospital Systems (Commission)Job Category:
Business Enablement/SupportAll Job Posting Locations:
Bangkok, Bangkok, ThailandJob Description:
Overall Purpose of the Role
The Product Specialist is responsible for driving sales growth of the Surgery portfolio within the Northeast territory by managing existing accounts and developing new business opportunities. The role focuses on increasing market penetration, supporting clinical adoption, and building strong relationships with healthcare professionals to deliver sustainable business growth.
This position is eligible for sales incentives and commissions.
Key Responsibilities
- Develop and execute territory and account plans to achieve sales targets and expand market share
- Build and maintain strong relationships with surgeons, nurses, hospital stakeholders, and key opinion leaders (KOLs)
- Identify and develop new customers, expand product usage, and drive hospital listing and adoption
- Conduct regular field visits, product demonstrations, and clinical support/training to healthcare professionals
- Provide strong clinical and product knowledge to support decision-making and differentiate J&J products
- Gather market insights including customer needs, competitor activities, and procurement dynamics (tender/e-bidding)
- Prepare and submit sales reports, forecasts, and market intelligence in a timely manner
- Follow up on customer issues and coordinate with internal teams to ensure high customer satisfaction
- Partner with cross-functional teams (Marketing, Clinical, Supply Chain) to support product launches and business initiatives
- Ensure full compliance with company policies, quality standards, and regulatory requirements
Qualifications & Experience
- Bachelor’s degree in Nursing, Medical Technology, Pharmacy, Biomedical Engineering, or related healthcare field
- 2–5 years of experience in medical device sales, product specialist, or clinical support roles
- Experience in surgical products / OR environment is highly preferred
- Experience working in hospital settings and tender-driven environments
- Strong presentation, product demonstration, and stakeholder engagement skills
- Good command of Thai and English
- Proficient in Microsoft Office and reporting tools
Required Skills:
Preferred Skills:
Communication, Cross-Selling, Customer Centricity, Customer Effort Score, Goal Attainment, Hospital Operations, Innovation, Market Opportunity Assessment, Medicines and Device Development and Regulation, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales and Operations Planning (S&OP), Solutions Selling, Sustainable Procurement, Vendor Selection