Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Sales EnablementJob Sub Function:
Contract Administration and ManagementJob Category:
Business Enablement/SupportAll Job Posting Locations:
Las Condes, Santiago,, Region Metropolitana de Santiago, ChileJob Description:
Job Description
Manage end-to-end contractual and operational processes related to awarded bids, ensuring timely contract formalization, compliance with contractual obligations, and proper document administration. In addition, lead automation, digitalization, and continuous improvement initiatives through the use of technology and analytics tools, with the objective of increasing operational efficiency, process traceability, data quality, and stakeholder experience.
Key Responsibilities
Contract Management & Operations
- Manage the end-to-end contract formalization process for awarded tenders and bids.
- Monitor contract status, ensuring proper control of contract validity, critical milestones, renewals, and potential penalties or compliance issues.
- Serve as the primary point of contact between customers and internal stakeholders regarding contractual requirements and supporting documentation.
- Manage the issuance, tracking, renewal, return, and expiration of bid bonds, guarantees, and related contractual documentation.
- Maintain contractual records and documentation, ensuring data integrity, accuracy, and traceability.
- Develop and maintain operational reports and performance metrics to support business decision-making.
Process Automation & Continuous Improvement
- Design, develop, and implement automation solutions to optimize Bids and Contracting processes.
- Identify opportunities to streamline workflows, eliminate manual activities, and enhance operational efficiency through digital solutions.
- Map, document, analyze, and improve business processes, ensuring standardization and scalability.
- Lead digital transformation and continuous improvement projects aimed at increasing productivity, visibility, and process control.
- Develop dashboards, KPIs, and analytical tools to support performance monitoring and business insights.
- Promote the adoption of new technologies, best practices, and innovative solutions across the organization.
Qualifications
Education
- Industrial Engineering
- Management Control and Information Systems Engineering
- Automation Engineering
- Business Administration with a strong focus on Operations or Process Management
- Computer Science, Information Systems, or related fields
Preferred:
- Specialization in Process Automation
- Business Intelligence
- Digital Transformation
- Process Management
Experience
- Experience in contract management, tenders, commercial operations, business operations, or related support functions.
- Proven experience participating in or leading automation, digitalization, and continuous improvement initiatives.
- Experience in process mapping, process analysis, and operational optimization.
- Experience working with cross-functional teams and managing multiple stakeholders.
- Preferred experience in regulated industries, public procurement, or corporate contract management.
Technical Skills
- Microsoft 365 Suite (Excel, Power Automate, Power Apps, SharePoint, Power BI)
- Advanced Excel
- Power BI and data visualization
- Process automation and workflow management
- Process modeling, documentation, and optimization
- KPI management and data analysis
- Document management and contract management platforms
- Preferred knowledge of SQL, Knime, Python, or similar analytics and automation tools
Key Competencies
- Process and continuous improvement mindset
- Strong analytical and problem-solving skills
- Ability to translate business needs into digital solutions
- Project management and execution
- Proactive and self-driven
- Customer-oriented mindset
- Effective communication and stakeholder management
- Adaptability and innovation mindset
- Results-oriented with strong attention to detail
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
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Required Skills:
Preferred Skills:
Collaboration, Communication, Contract Management, Detail-Oriented, Document Management, Due Diligence, Issue Escalation, Office Administration, Problem Solving, Process Optimization, Regulatory Compliance, Report Writing, Sales Enablement, Sales Support, Sales Terms and Conditions, Tender Management