Build a boundaryless career in operations at J&J Suzhou, China
For people who want to grow across teams, functions and regions, the J&J Global Services center in Suzhou offers meaningful opportunities to build careers that evolve based on new passions and skills.
The Suzhou team supports services across J&J, helping medtech, innovative medicine and enterprise teams meet operational needs worldwide. Employees collaborate with colleagues across Asia, Europe and the Americas—sharing knowledge, strengthening ways of working and creating high-quality employee experiences that reflect both global standards and local needs.
J&J is a place where curiosity, courage and continuous learning are supported—and where people are encouraged to grow beyond the boundaries of a single role.
Team members in Suzhou help improve site operations, overall employee workplace experience and engagement, service delivery and cross-functional collaboration. This gives them a broader view of how global operations come together.
Building high-quality workplace experiences for employees
Daisy, senior manager of global site experience and Suzhou site operations, helps shape the employee experience strategy across J&J Global Services centers while leading day-to-day operations for the Suzhou center.
Her team creates consistent, high-quality workplace experiences across global hubs while respecting local cultures, business priorities and employee needs.
“What stands out to me most is the culture,” Daisy said. “Our Global Services team actively promotes a boundaryless mindset, making career growth part of how leaders think about talent, development and future opportunities.”
Short-term projects offer career growth opportunities
Daisy expanded her skills through a short-term development assignment where she led a complex cross-regional transition to Suzhou. As project lead, she guided stakeholder engagement, milestone planning and communications to support a smooth experience.
The project improved service delivery for markets in the Asia Pacific region while supporting team stability through significant change. It also gave Daisy deeper exposure to J&J’s global helpdesk and support pathways for human resources, payroll and procurement information.
The experience accelerated Daisy’s development, strengthening her skills in project management, change leadership and executive communication. She also delivered specialized team leadership training to help build a strong workplace culture, thriving teams and high employee engagement after the transition.
“This experience allowed me to lead teams through complex change and operate confidently beyond my core role,” Daisy said. “The learning and visibility I gained will support my next stage of career development—and reflect the boundaryless growth J&J enables.”
Ready to see how you could help shape the future of healthcare and be part of what’s next at J&J Global Services center? Explore open roles today.
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