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Manager, CQ Lead, BR & Southern Cluster

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  • Job title Manager, CQ Lead, BR & Southern Cluster
  • Function Quality
  • Sub function Customer/Commercial Quality
  • Category Manager, Customer/Commercial Quality (P7)
  • Location São Paulo / Brazil
  • Date posted
  • Requisition number R-078457
  • Work pattern Hybrid Work

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Customer/Commercial Quality

Job Category:

Professional

All Job Posting Locations:

São Paulo, Brazil

Job Description:

DePuy Synthes is recruiting for a Manager, CQ Lead, BR & Southern Cluster, located in São Paulo, Brazil

Job Overview

This role provides regional Commercial Quality (CQ) leadership for Brazil and the Southern Cluster within QARA International organization, ensuring robust quality systems, regulatory compliance, and continuous improvement across the product lifecycle. The Manager, CQ Lead partners closely with commercial, medical, supply chain, and regulatory teams to proactively manage risk, support audits and inspections, and drive a culture of quality that protects patients and enables business growth. This is an opportunity to lead at the intersection of compliance, strategy, and operational excellence in a dynamic MedTech environment.

Key Responsibilities

  • Lead and oversee Commercial Quality activities for Brazil and the Southern Cluster, ensuring compliance with applicable regulations, standards, and internal quality systems.

  • Serve as the primary CQ partner to regional stakeholders, providing guidance on quality risk management, issue escalation, and remediation strategies.

  • Support and facilitate regulatory inspections, audits, and internal assessments, including preparation, execution, and follow‑up actions.

  • Drive continuous improvement initiatives to strengthen commercial quality processes, documentation, and compliance effectiveness across the region.

  • Review, approve, and maintain quality documentation, including procedures, work instructions, and records aligned with global QARA standards.

  • Lead investigation and resolution of quality events, deviations, and CAPAs, ensuring timely and sustainable outcomes.

  • Provide coaching and leadership to regional CQ resources, fostering capability building and a strong quality culture.

  • Collaborate with global QARA partners to support new product introductions, lifecycle management, and post‑market activities from a commercial quality perspective.

Qualifications

Education

  • Bachelor’s degree required in Life Sciences, Engineering, Pharmacy, Nursing, or a related discipline.

  • Advanced degree (Master’s, MBA, or equivalent) preferred.

Experience and Skills

Required

  • 8-10 years of progressive experience in Quality, Commercia Quality, Regulatory, or related functions within medical devices or regulated healthcare industries.

  • Demonstrated experience working with quality management systems and regulatory requirements in a regional or international context.

  • Proven ability to lead investigations, audits, and CAPA activities with sound judgment and attention to detail.

  • Strong stakeholder management skills, with the ability to influence across functions and levels.

Preferred

  • Experience supporting Brazilian and Southern Cluster regulatory environments within MedTech or Life Sciences.

  • Prior people leadership or matrix leadership experience.

  • Familiarity with commercial quality, post‑market surveillance, and risk‑based quality approaches.

  • Experience partnering with global or regional QARA organizations.

  • Excellent written and verbal communication skills, including documentation and inspection readiness.

Other

  • Languages: Portuguese and English proficiency required; Spanish preferred.

  • Travel: Limited regional travel, as business needs require.

  • Certifications: Quality or regulatory certifications (e.g., ISO, Six Sigma, RAC) preferred.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Preferred Skills:

Coaching, Compliance Management, Consulting, Continuous Improvement, Fact-Based Decision Making, ISO 9001, Performance Measurement, Process Improvements, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment, Stakeholder Engagement, Standard Operating Procedure (SOP), Technical Credibility

Manager, CQ Lead, BR & Southern Cluster

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