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Key Account Manager

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Laboratory research testing

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Oncology/Hematology (Commission)

Job Category:

Professional

All Job Posting Locations:

Mongkok, Kowloon, Hong Kong

Job Description:

We are searching for the best talent for Key Account Manager – Haematology.

Purpose:

The Key Account Manager – Haematology is responsible for driving business growth, customer engagement, and market development across the Haematology portfolio in Hong Kong. This role partners closely with healthcare professionals and key stakeholders to deliver strong commercial performance while generating meaningful customer insights that contribute to improved patient outcomes.

As a trusted partner to healthcare professionals, the Key Account Manager will leverage scientific knowledge, market understanding, and customer relationships to accelerate adoption of innovative therapies and support the achievement of business objectives.

You will be responsible for:

  • Developing and executing territory business plans to achieve sales objectives, market share growth, and business targets across the haematology portfolio

  • Building and maintaining strong relationships with haematologists, key opinion leaders, healthcare professionals, and relevant stakeholders within the healthcare ecosystem

  • Delivering high-quality scientific and product discussions that effectively communicate the clinical value and patient benefits of the haematology portfolio

  • Generating actionable customer and market insights to inform business strategies, identify opportunities, and support future portfolio growth

  • Partnering with cross-functional teams including Medical Affairs, Marketing, Market Access, and Commercial colleagues to deliver aligned customer engagement strategies

  • Maintaining comprehensive knowledge of disease states, treatment pathways, competitive landscape, clinical data, and healthcare trends within haematology

  • Identifying and developing opportunities within key government, institutional accounts and private hospital to improve access and adoption of innovative therapies

  • Demonstrating a proactive, self-driven approach to business management while maintaining accurate customer records, activity reporting, and territory planning

Qualifications / Requirements:

  • Bachelor’s degree in Life Sciences, Pharmacy, Biomedical Sciences, Business, or a related discipline

  • Minimum 3–5 years of pharmaceutical or healthcare sales experience, with demonstrated success in specialty care or hospital-based environments

  • Strong experience promoting haematology products is highly preferred; candidates from oncology or specialty care backgrounds with relevant stakeholder networks will also be considered

  • Proven ability to engage credibly with healthcare professionals through strong scientific communication and evidence-based discussions

  • Strong understanding of the Hong Kong healthcare environment, including government healthcare institutions and key stakeholder dynamics

  • Demonstrated ability to work independently, manage priorities effectively, and consistently deliver business outcomes

  • Strong customer focus, relationship-building skills, and ability to generate meaningful market intelligence and customer insights

  • Excellent communication, presentation, and stakeholder management skills, with fluency in English and Cantonese preferred

About Haematology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Haematology team is dedicated to advancing therapies that address complex blood disorders and cancers, driving innovation to improve patient outcomes and quality of life.

Your unique talents will help patients on their journey to wellness while shaping the future of haematology care.

Required Skills:

Preferred Skills:

Clinical Experience, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Retentions, Data Savvy, Developing Partnerships, Hematology, Market Knowledge, Oncology, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Relationship Building, Sales, Sales Projections, Sales Trend Analysis, Strategic Sales Planning

Key Account Manager

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