Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Human ResourcesJob Sub Function:
Learning & Instructional DesignJob Category:
ProfessionalAll Job Posting Locations:
Bogotá, Distrito Capital, ColombiaJob Description:
The Sr. Learning Experience Designer (LXD) is an individual contributor role within the LXSS Learning Experience Design career path. LXDs design learner-centric, engaging, and scalable learning experiences across digital and ILT/VILT modalities in collaboration with cross-functional partners. This role supports the development of high-quality, accessible learning assets aligned to organizational goals, and contributes to solution design (approach, scope, and recommended modality) for small-to-medium projects. LXDs manage their projects end-to-end across the design lifecycle, partnering with specialists in media, development, and programming within agile squads to bring learning solutions to life.
Core Responsibilities
Learning Experience Design
- Design and develop engaging learning assets including eLearning, microlearning, job aids, influencer videos, and other digital content.
- Draft and structure ILT/VILT materials (e.g., facilitator guides, participant guides, job aids) with clear flow, timing, and practice opportunities.
- Apply instructional design principles and learner-centered methodologies (e.g., ADDIE/SAM) to translate business needs into learning experiences.
- Map learner journeys and define measurable objectives and behavioral outcomes that drive on-the-job performance.
- Ensure content meets standards for accessibility, inclusion, and branding; apply quality and content governance practices.
- Contribute to the responsible use of innovative tools and platforms, including AI and digital solutions, to accelerate iteration and enhance learning design.
Collaboration & Stakeholder Engagement
- Partner with business stakeholders, SMEs, and internal teams to gather requirements and co-design learning solutions.
- Participate in design sessions, feedback cycles, and team ceremonies to ensure continuous improvement.
- Collaborate with peers and cross-functional teams to deliver aligned and timely deliverables.
Project Support & Documentation
- Maintain accurate design documentation including solution approach, storyboards, scripts, and timelines.
- Support lightweight solution design for Tier 2/small-to-medium projects by clarifying scope, constraints, and recommended modality with business partners and SMEs.
- Own the design workstream end-to-end, coordinating with media/development partners, managing review cycles, and escalating risks appropriately.
- Support the QA process by reviewing and testing learning assets prior to deployment; ensure issues are logged and resolved.
- Design for maintainability by creating modular, reusable content components and documenting assumptions for future updates.
- Participate in agile ways of working including scrums, retrospectives, and iterative sprints.
Learning Effectiveness & Continuous Improvement
- Apply feedback and learner data to iterate and improve learning experiences.
- Support measurement of learning outcomes in collaboration with the Learning Service Excellence team.
- Contribute to learning content curation (LXP) by structuring and maintaining pathways and recommendations that support ongoing performance.
- Contribute to insights and recommendations that support LXSS team performance and learner impact.
Additional Responsibilities
- Support special projects and strategic initiatives as assigned.
Qualifications
- Bachelor’s degree required; Master’s degree in Instructional Design, Learning Experience Design, Education, or a related field strongly preferred.
- Advanced English
- 2–3 years of relevant experience in instructional design, learning experience design, education, or a related field (e.g., teaching, training).
- Familiarity with instructional design models, design thinking, and learner-centered practices.
- Exposure to digital learning tools (e.g., authoring platforms, AI translation tools, video, AI design & development tools) and platforms (e.g. LMS/LXP/LCMS) is highly preferred.
- Comfortable working with creative teams and digital ecosystems to bring ideas to life.
- Strong communication, collaboration, and organizational skills.
- Willingness to learn and grow within a high-performing team.
Required Skills:
Preferred Skills:
Analytical Reasoning, Analytics Insights, Business Behavior, Cultural Competence, Curriculum Development, Facilitation, HR Strategic Management, Instructional Design, Instructional Development, Learning and Development (L&D), Learning Culture, Performance Measurement, Problem Solving, Process Oriented, Reporting and Analysis, Talent Management, Training Needs Analysis (TNA)