Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform ManagementJob Sub Function:
Technical Product ManagementJob Category:
Scientific/TechnologyAll Job Posting Locations:
Ciudad Juarez, Chihuahua, Mexico, Grecia, Costa RicaJob Description:
Role Focus
Product analysis and delivery support for end-to-end (E2E) supply chain technology capabilities across Electrophysiology Supply Chain, enabling alignment and execution of MES, Digital, and Labeling platforms across Juarez and Costa Rica.
The role focuses on translating business needs into actionable requirements, supporting backlog execution, and ensuring consistent capability development and enablement across sites and product domains.
Job Summary
The EP SCT Product Analyst supports the E2E Technical Product Manager and Product Owners in enabling and executing aligned technology capabilities across MES, Digital, and Labeling systems within the Electrophysiology Supply Chain.
This role collaborates closely with:
Business stakeholders across Juarez and Costa Rica manufacturing sites, JJT Product Owners and Technical Product Owners, and Engineering and delivery teams to translate business requirements into clear user stories, backlog items, and functional specifications, ensuring alignment across sites and product domains.
The Product Analyst plays a critical role in:
Supporting E2E capability alignment across sites and products
Ensuring consistent implementation of solutions across Juarez and Costa Rica
Driving tactical delivery readiness and backlog quality
The role contributes to ensuring that technology solutions are business-aligned, scalable, and consistently deployed, supporting operational performance, harmonization, and capability enablement across the EP Supply Chain.
Key Responsibilities
Product Management & Strategy Support
Support Product Owners and E2E TPM in translating business priorities into detailed product requirements and backlog items.
Maintain strong understanding of MES, Digital, and Labeling capabilities and business processes across EP BU SC Sites (Juarez and Costa Rica)
Ensure backlog priorities are aligned with business needs and E2E supply chain objectives.
Backlog, Requirements & Delivery Readiness
Build, refine, and manage user stories, use cases, and process flows for product teams.
Ensure stories meet definition of ready and definition of done prior to development cycles.
Stay ahead of delivery cycles to ensure backlog readiness and clarity for squads.
Support backlog prioritization and alignment across sites and product domains.
Business Analysis & Process Alignment
Understand user needs and translate them into functional requirements and technical deliverables.
Document and standardize business processes across Juarez and Costa Rica for MES, Digital, and Labeling , among others.
Identify opportunities for process improvement and harmonization across sites.
Ensure consistency in how solutions are implemented across the business.
Stakeholder Collaboration & Communication
Act as a key liaison between business users, Product Owners, and technical teams.
Communicate requirements clearly to developers, testers, and stakeholders.
Facilitate alignment across site-specific and product-specific requirements.
Support demos, workshops, and stakeholder engagement activities.
Testing, Validation & Deployment Support
Support development of UAT scripts and testing scenarios.
Participating in User Acceptance Testing and validation activities
Ensure solutions meet functional requirements and business expectations.
Assist with transition to operations and support readiness.
Dependency & Integration Support
Help manage dependencies across squads, products, and sites.
Work closely with Product Owners and other Product Analysts to ensure cross-team alignment.
Support visibility of dependencies and risks impacting delivery.
Metrics, Reporting & Continuous Improvement
Track key metrics and build reports to monitor progress and performance.
Support continuous improvement of product delivery and process efficiency.
Provide insights to improve backlog quality and delivery outcomes.
Compliance & Governance
Ensure adherence to SDLC documentation, compliance requirements, and system governance processes.
Maintain documentation and ensure audit readiness for systems and processes.
Support alignment with regulatory and internal standards.
Qualifications / Requirements
Education
Bachelor’s degree in computer science, Engineering, Information Systems, or related field
Experience
3–6 years of experience in product analysis, business analysis, or IT delivery roles
Experience working with manufacturing systems, MES, Digital platforms, or Labeling systems preferred.
Experience of supporting Agile delivery teams and backlog management.
Experience working with cross-functional teams in a manufacturing or supply chain environment.
Core Skills
Strong ability to translate business needs into detailed requirements and user stories.
Understanding of manufacturing and supply chain processes (MES preferred)
Experience with backlog management and Agile delivery practices
Strong stakeholder communication and collaboration skills
Ability to manage multiple priorities and coordinate across teams.
Analytical thinking and problem-solving capabilities
Preferred Qualifications
Experience in MedTech or regulated environments
Familiarity with MES systems, Digital platforms, and Labeling solutions
Knowledge of GxP, compliance, or validation processes
Exposure to data, automation, or integration technologies
Why Join Us?
At Johnson & Johnson, we are transforming supply chain capabilities through digital integration and advanced technologies.
In this role, you will play a critical part in enabling consistent and scalable technology capabilities across EP Supply Chain manufacturing sites, ensuring alignment between Juarez and Costa Rica operations.
You will contribute to building a connected, harmonized, and high-performing supply chain ecosystem, working closely with Product Leaders and the E2E Technical Product Manager to deliver impactful solutions that drive operational excellence and business growth.
Required Skills:
Ability to translate business needs into clear requirements and user stories.
Good understanding of business processes and how systems support them (e.g., MES, Digital, Labeling)
Experience working with Agile teams, including backlog support and planning activities.
Strong ability to build and manage user stories, use cases, and process flows.
Ability to work across teams and manage dependencies between products and sites.
Strong communication skills, able to explain requirements clearly to technical and business teams.
Ability to track progress and support reporting using basic metrics.
Good problem-solving skills and ability to analyze situations and support decisions.
Basic understanding of compliance, SDLC, and documentation requirements
Ability to support a customer-focused, solution-oriented mindset across teams.
Preferred Skills:
Analytical Thinking, Requirement Gathering, User Story Development, Cross-Functional Collaboration, Agile Delivery, Stakeholder Communication, Process Mapping, Problem Solving, Manufacturing Systems Knowledge, MES
Required Skills:
Preferred Skills:
Agile Product Development, Analytical Reasoning, Coaching, Collaborating, Competitive Landscape Analysis, Critical Thinking, Customer Alignment, Demand Forecasting, Human-Computer Interaction (HCI), Organizing, Product Development, Product Improvements, Product Strategies, Requirements Analysis, Research and Development, Software Development Life Cycle (SDLC), Software Development Management, Stakeholder Management, Technical Credibility, Technical Writing, Technologically Savvy