Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Medical Affairs GroupJob Sub Function:
Professional Medical EducationJob Category:
Business Enablement/SupportAll Job Posting Locations:
Singapore, SingaporeJob Description:
Medical Education Program Specialist (MEPS)
JOB DESCRIPTION
• Responsible for collaborating with the therapeutic area (TA) teams to develop medical education programs that aligned with the TA MAF strategy and medical education objectives
• Design innovative and engaging medical education programs to deliver compelling scientific communication
• Accountable for end-to-end coordination of digital and face-to-face Regional Medical Education activities at the Asia Pacific (AP) level, and in accordance with compliance guidelines
MAIN ACTIVITIES/ TASKS:
• Medical Education Program Development & Scientific Communications
o Collaborate with TA teams, and - develop medical education programs that aligned with the MAF strategy and medical education objectives based on the learning needs of target HCPs,
- match strategies and tactics to the target audiences’ needs, wants, and objectives.
- establish and track key milestones and performance metrics focused on learning objectives
- support the development and maintenance of core medical education, communications and training materials for allocated product(s). Assist with cascade of materials to the appropriate people within LOCs.
- develop communication for medical education programs for key stakeholders
o Build knowledge in design and delivery of medical education programs, leveraging external medical communications agencies and technology enabled delivery platforms
• Project Management & Compliance
o Responsible for preparation, conduction, closure and reconciliation of HCC-sensitive cross border medical activities
o Ensure that all events and activities are carried out in compliance with regulatory guidelines, HCBI and company policy
o Together with TA project requester, - select & contract medical communication, production (including digital production) and logistics agencies for each activity
- manage HCP communications
o Coordinate, align and act as primary contact point with all external agencies (Medical Communications, Logistics, production) involved in the project
o Align with OpCo colleagues on dissemination of materials and the localisation of regional events and handle logistic updates and communication with OpCos on event basis
o Ensure review and approval of materials according to pertinent procedural documents
o Ensure effective execution of the event (virtual or onsite)
o Coordinate event wrap-up and evaluation including feedback forms
o Management of all HCBI aspects related to event project management: HCC Life submission, exception or incident, Transfer of Value (ToV)
o Work collaboratively with Medical Operations Coordinator (MOC) - on TPI DD for suppliers, and post event, on supplier evaluation & feedback.
- to follow contract, payment processes and post- event filling reconciliation
- for event & record filing on HCC Life
• Educational Grant/Consultancy or speaker agreements management
o Working with the TA project requester, engage cross functionally (HCC, Legal, Privacy, Communications, IT, Regulatory/PV) to obtain the required approvals and documentation for HCC Life submission
o Advise the TA project requester on local HCC requirements or specificities
o Ensure proper grant reconciliation process
o Closely work with the MOC to follow contract and payment processes
• Budget management
o Responsible for budget planning, tracking and reporting of medical education programs, grants and consultancy agreements activities – in accordance with finance update cycles, escalating budget discrepancies as appropriate
o Follow-up with involved agencies their budget estimates and work with MOC for orders/contracts
o Request PO numbers and work closely with the MOC on invoices and reconciliations
• Best practice sharing
o Maintain open communication and cooperation with regional and local medical affairs community to ensure knowledge exchange and sharing based on learnings from the design and delivery of medical education programs
o Act as a Subject Matter Expert Champion (go-to expert, train others) on at least one area related to Medical Education (e.g. Digital & Technology, Adult learning principles - terminology, models & application; Outcomes assessment - metrics & organisation scorecard) - Identifies current medical education gaps, curates and maintains up-to-date medical education related content via internal sharing platforms
- Pilot the application of new medical education practices and share best practice to enhance organizational learnings
- Analyze and share important medical education trends which may impact /influence medical education programs
- Work closely with Medical Education and Operations Manager and other internal and external stakeholders and experts to identify, design and implement innovative ways of learning.
ESSENTIAL KNOWLEDGE, SKILLS, AND EXPERIENCE
• Ability to work independently
• Ability to take initiative on developing creative methods to deliver medical education programs
• Excellent organisational skills and time-management skills
• Excellent communication and negotiation skills
• 2 years event planning and management or related area, and preferably in pharmaceutical or healthcare industry experience
• Excellent project management skills
• A general understanding of healthcare compliance principles
• Flexibility for Regional travel as required on a project basis
• Academic background with a scientific degree is preferred
• Fluency in English
• Fluency in additional AP languages an advantage
Required Skills:
Preferred Skills:
Business Savvy, Channel Partner Enablement, Communication, Confidentiality, Execution Focus, Goal Attainment, Learning Materials Development, Medical Affairs, Medical Communications, Meeting Management, Partner Onboarding, Problem Solving, Project Management, Time Management, Training Delivery Methods, Training People