Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Human ResourcesJob Sub Function:
HR OperationsJob Category:
ProfessionalAll Job Posting Locations:
Prague, CzechiaJob Description:
We are looking for a new team member to join us as Senior Specialist EMEA HR Data Management.
The EMEA Workforce Data Management (WDM) Senior Specialist serves as a regional subject matter expert responsible for ensuring the accuracy, integrity, governance, and execution of workforce data processes across the EMEA region. This role combines operational excellence, advanced Workday expertise, stakeholder partnership, process governance, and continuous improvement leadership to deliver a seamless employee and manager experience.
As a trusted advisor and escalation point, the Senior Specialist manages complex workforce data transactions, supports service delivery excellence, coordinates operational priorities, provides guidance to team members, and contributes to strategic HR transformation initiatives. The role partners closely with HR Business Partners, Employee Relations, Total Rewards, Payroll, Talent Acquisition, Experience Center, and other cross-functional stakeholders to ensure high-quality, compliant, and customer-focused workforce administration services.
Workforce Data Operations & Service Delivery (40%)
Lead the execution of complex workforce data transactions and employee lifecycle activities, ensuring accuracy, compliance, and service excellence.
Manage escalations, non-standard cases, and workforce administration issues while ensuring timely resolution and adherence to SLAs.
Support major business initiatives, including reorganizations, acquisitions, divestitures, legal entity changes, and other workforce transformation activities.
Monitor operational performance, workload, quality, and service metrics to identify risks and improvement opportunities.
Subject Matter Expertise & Governance (20%)
Serve as a regional Subject Matter Expert (SME) for Workforce Data Management processes, Workday functionality, and country-specific workforce administration requirements.
Ensure compliance with HR policies, local regulations, data governance standards, and operational controls.
Provide expert guidance to stakeholders and continuously enhance process documentation, knowledge management, and governance practices.
Continuous Improvement & Digital Transformation (15%)
Drive process optimization, automation, standardization, and operational excellence initiatives across WDM services.
Support the implementation and adoption of new Workday functionality, HR technologies, and digital solutions.
Stakeholder Partnership & Project Leadership (15%)
Partner with HR, Payroll, Total Rewards, Talent Acquisition, Employee Relations, Experience Center, and business stakeholders to deliver effective workforce administration solutions.
Represent Workforce Data Management in cross-functional initiatives, governance forums, and strategic projects.
Provide consultation on workforce data impacts, operational requirements, and process improvements.
Team Leadership & Capability Development (10%)
Support operational coordination, workload prioritization, and knowledge-sharing activities across the team.
Coach and mentor team members while serving as a point of guidance for process expertise and best practices.
Contribute to building future-ready WDM capabilities through training, documentation, continuous learning, and capability development.
Required Qualifications
Education
Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent experience.
Experience
Minimum 5 years of experience in HR Operations, HR Shared Services, Workforce Administration, HRIS, or Workforce Data Management.
Strong experience managing complex employee lifecycle transactions.
Experience supporting regional or global HR operations.
Demonstrated ability to manage escalations and drive resolution across multiple stakeholders.
Technical Skills
Advanced knowledge of Workday HR processes and transactions.
Workforce data governance and quality management expertise.
Experience with case management systems (ServiceNow preferred).
Strong analytical, problem-solving, and process improvement skills.
Preferred Qualifications
Experience within a shared services environment.
Experience supporting EMEA workforce administration processes.
Knowledge of HR functional domains including Employee Relations, Compensation, Benefits, Payroll, Talent Acquisition, and HR Business Partnering.
Additional European language(s) beyond English.
Required Skills:
Core HR, HR Documentation, HR ProjectsPreferred Skills:
Business Behavior, Collaboration, Communication, Compliance Management, Confidentiality, Cultural Competence, Data Analysis, Data Reporting, Detail-Oriented, HR Operational Planning and Organizing, HR Strategic Management, Human Resource Information Systems (HRIS), Human Resources Development, Human Resources Policies, Issue Escalation, Learning Agility, Personal Information Management, Problem Solving, Process Improvements, Service Excellence, Talent ManagementThe anticipated base pay range for this position is:
Kč704 000,00 - Kč1 135 050,00Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
