Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain PlanningJob Sub Function:
Inventory ManagementJob Category:
Business Enablement/SupportAll Job Posting Locations:
Cairo, EgyptJob Description:
Position: Logistics Executive
Reporting to: Logistics Lead
Location: Cairo, Egypt (hybrid role)
About J&J:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Role Summary
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.
Essential duties and responsibilities:
The successful candidate will be responsible for managing all aspects of shipping routes, documentation, customs clearance, and delivery, specifically regarding customer satisfaction. Everyone in the logistics department is responsible for responding immediately to customer questions, inquiries, and for notifying customers about any delays in the delivery schedule. Staying on top of all accounts and coordinating/collaborating with other departments are essential qualities to possess in this position.
Special requirements:
- Process end customer invoices accurately and on time
- Timely follow up with sourcing points and Freight Forwarders
- Familiar with ME regional Customs regulations and requirements
- Familiar with different modes of Transportation “Road, Sea and Air”
- Prepare accurate shipping documents
- Liaising with clearing agents on cargo clearance with customs
- Familiar with processing Letter of Credit and bank submissions
- Satisfy airway bills in a timely manner
- Communicate with suppliers and freight forwarders to ensure prompt pick-up and delivery of shipments
- Review purchase orders and shipment contents prior to dispatch
- Must have analytical skills
- Develop and improve logistics operational processes and drive efficiencies in key metrics (backorder, shipment lead time, invoice accuracy, claim resolution)
- Ability to handle product recalls
- Familiar with project management fundamentals
- Track and analyze missed shipments to ensure root causes are identified and resolved
- Respond to customer inquiries and refer clients to the appropriate channels
- Ensure quality of all services and processes within the facility
- Adhere with the Corporate Trade, Finance Compliance always
- Continuously reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible
- Liaise with officials in various agencies to ensure goods are cleared through customs or quarantine. You will also arrange for transportation, warehousing, or product distribution of imported or exported goods and liaise with Freight Forwarders.
Other features of the job:
- Invoicing lead time, claims resolution, customer satisfaction
- Documentation processing accuracy
- On time delivery and clearance of shipments
- Customs clearance formalities background
- Familiar of different transportation modes
- Ability to manage complexity and work under pressure to deliver
- Strong communication skills and completion of end-to-end process
Qualifications - External
- Bachelor’s degree of Business Administration or industrial engineering (Years of Minimum 1-3 years of related work experience
- Technical Skills Required: Logistics and clearance
- Language: English and Arabic
- Customs knowledge an advantage
Leadership Behaviors –
LIVE OUR CREDO Demonstrate and inspire the behaviors that reinforce Our Credo.
- CONNECT Develop deep insights into the needs of our patients, customers, markets and communities.
- SHAPE Drive innovation; anticipate and shape industry and market changes to advance health care globally.
- LEAD Create an environment where leadership and talent development is top priority.
- DELIVER: Deliver results by inspiring and mobilizing people and teams.
Technical Specific Skills:
- Customs clearance, Logistics, and transportation
- Analytical skills
- ERP systems knowledge and MS Office
Other Job Specific Skills:
Strong communication and presentation skills
Knowledge of JDE, SAP, and any other ERP systems is a plus.
Required Skills:
Preferred Skills:
Business Behavior, Competitive Landscape Analysis, Continuous Improvement, Data Savvy, Demand Planning, Detail-Oriented, Distribution Resource Planning (DRP), Document Management, Execution Focus, Inventory Management, Inventory Optimization, Manufacturing Flow Management, Proactive Behavior, Problem Solving, Process Oriented, Supply Planning, Vendor Managed Inventory (VMI), Warehouse Management