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Performance & Digitalization Analyst

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Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Transportation Services

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia

Job Description:

DePuy Synthes is recruiting for a Performance & Digitalization Analyst, located in São Paulo or Bogotá or Santiago or Mexico City or Toronto.

Job Overview

This role is dedicated to transforming data into actionable business insights while supporting the digitalization journey across the supply chain organization. This role is responsible for developing analytics, dashboards, and performance KPI reporting that improve visibility, decision making, and business outcomes. The Analyst also partners with cross-functional teams to identify, evaluate, and implement technological tools and automation solutions that simplify work, improve efficiency and effectiveness, and deliver better outcomes for customers and stakeholders.

Key Responsibilities

  • Develop, maintain, and enhance dashboards, scorecards, and recurring reports that track operational and business performance across key supply chain processes.

  • Define, measure, and monitor KPIs to provide clear visibility into service, inventory, forecast accuracy, logistics, productivity, cost, and other critical business metrics.

  • Analyze business and operational data to identify trends, risks, opportunities, and root causes, and translate findings into actionable recommendations for leaders and stakeholders.

  • Support business reviews and decision-making forums by preparing insights, performance summaries, and data-driven storytelling that enable timely and informed actions.

  • Partner with cross-functional teams to gather reporting and analytics requirements, standardize metrics, and improve data consistency and usability.

  • Maintain data accuracy and integrity by supporting data validation, master data discipline, and reporting governance practices.

  • Identify manual, repetitive, or inefficient processes and support the evaluation, selection, and implementation of digital tools, automation solutions, and system enhancements that simplify work and improve performance.

  • Collaborate with IT, systems, and business teams to test, deploy, and optimize new technologies that improve process efficiency, reporting capability, and user adoption.

  • Support the digitalization roadmap by helping document business needs, process opportunities, use cases, and expected value from technology-enabled improvements.

  • Track benefits and performance improvements from analytics and digital initiatives, including productivity gains, service improvements, cost savings, and stakeholder impact.

  • Create clear documentation, training materials, and user support resources to enable effective adoption of dashboards, reports, and new digital tools.

  • Promote a culture of continuous improvement, fact-based decision making, and customer-focused problem solving through strong analytical support and cross-functional collaboration

Qualifications

Education

  • Bachelor’s degree required, preferably in Supply Chain, , Business Analytics, Data Analytics, Industrial Engineering, Information Systems, Business, Operations, or a related field required.

Experience and Skills

Required:

  • Experience in analytics, reporting, dashboard development, business intelligence, process improvement, or supply chain support roles preferred.

  • Strong analytical and problem-solving skills with experience interpreting data, identifying trends, and communicating insights to business stakeholders.

  • Experience with reporting and visualization tools, ERP systems, spreadsheets, and other analytics or automation technologies preferred.

  • Ability to define and track KPIs, create performance reporting, and support structured business reviews.

  • Exposure to digitalization, automation, workflow improvement, or systems implementation projects is preferred.

  • Strong communication, collaboration, and organizational skills, with the ability to work effectively across functions and manage multiple priorities.

Preferred:

  • Experience in medical devices, pharmaceuticals, or other highly regulated industries.

  • Demonstrated continuous improvement or process optimization experience.

  • Strong analytical, problem‑solving, and organizational skills.

Other:

  • Languages: Fluent in Portuguese/Spanish; strong working proficiency in English required.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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#DePuySynthesCareers

Required Skills:

Preferred Skills:

Business Behavior, Coaching, Data Analysis, Detail-Oriented, Digital Supply Chain Management, Distribution Management, Document Management, Issue Escalation, Order Management, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain, Transportation Management, Transportation Management Systems (TMS), Transportation Security

Performance & Digitalization Analyst

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