Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
QualityJob Sub Function:
Quality SystemsJob Category:
ProfessionalAll Job Posting Locations:
Beerse, Antwerp, Belgium, Latina, Italy, Little Island, Cork, Ireland, Malvern, Pennsylvania, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America, Zug, SwitzerlandJob Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine
Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains.
This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.
We are searching for the best talent for a Transcend: QA Strategy Lead!
While this role can be based across several listed locations, there is a strong preference to fill this role in Latina, Italy or Cork, Ireland.
This is not a checkbox QA role — it's a critical leadership position where you will be the voice of quality for one of the largest ERP transformations in the pharmaceutical industry. If you thrive on building quality strategy from the ground up, challenging the status quo to protect patients, and operating with the confidence and independence to make tough calls — this is your opportunity.
As the QA Strategy Lead (PG 31) within the Innovative Medicine (IM) Transcend Team, you will own and shape the program-level QA strategy end-to-end. You will define the Quality Plan, set risk tolerance and acceptance criteria, and ensure every release is inspection-ready and aligned with program timelines. Reporting to the QA Director (PG 40), you will be the single point of accountability for QA strategic decisions across the program — from Quality Risk Management through to business readiness and system acceptance.
This role is uniquely broad. You will not just lead strategy — you will drive risk management, business readiness, and system acceptance activities directly, building and delivering the full QA framework with your own hands. You will act as an independent quality voice, constructively challenging project teams to ensure compliance is never compromised for speed. You will operate at the intersection of quality, technology, and business transformation — and you will need to be equally comfortable communicating risk posture to senior leadership.
We arre looking for someone with a genuine QA mindset — someone who sees quality not as a gate but as a competitive advantage. Someone who can earn trust across business, IT, and compliance partners while never losing sight of one thing: protecting the program and, ultimately, the patient.
Key Responsibilities
Own and maintain the Transcend Quality Plan and program‑level Quality Risk Management (QRM) framework, defining risk tolerance and compliance acceptance criteria aligned with program milestones. Provide independent QA oversight and challenge decisions where compliance, data integrity, or patient safety may be at risk.
Own the Quality TIME Risk Register, driving identification, assessment, mitigation, and reporting of program quality risks. Lead QRM and QRA execution, produce risk metrics, and drive continuous improvement through lessons learned and preventive actions aligned with enterprise risk frameworks.
Ensure end‑to‑end business readiness for each deployment wave by driving the Quality Plan, Business Implementation Plan, and GxP documentation strategy. Review and sign off on training, user access management (UAM), and cutover strategies, and act as the primary GxP advisor to business stakeholders.
Own the program’s audit trail, data integrity, and system acceptance strategy. Review and sign off on SDLC deliverables (Compliance Analysis, Compliance Plan, Testing Strategy), assess defect severity during UAT and Hypercare, and oversee technical QA topics as needed.
Qualifications:
Education:
Bachelor’s degree or equivalent required; preferred Area of Study: Supply Chain, Quality or related.
Experience and Skills:
Required:
Minimum 10 years of relevant work experience in Quality Assurance, Quality Management, or Compliance roles within a regulated environment
Strong knowledge of regulatory requirements: GMP, GxP, 21 CFR Part 11, EU Annex 11, and data integrity expectations
Strong experience in risk management methodologies (QRM, QRA, FMEA, or equivalent)
Proven experience with change control, CAPA, deviation management, and audit responses.
Hands-on experience with GxP compliance in computerized system validation (CSV) or IT-enabled business transformation contexts
Demonstrated ability to operate independently, challenge project teams constructively, and make quality-based decisions with confidence — even under delivery pressure
Excellent interpersonal, relationship-building, and influencing skills, with the ability to engage at execution level with project teams and at strategic level with senior leadership
Ability to manage and prioritize a broad scope of activities across strategy, risk, readiness, and acceptance simultaneously
Preferred:
Familiarity with IM Innovative Medicine Quality Management Systems (COMET, TruVault, Summit).
Experience with SAP S/4 HANA or large-scale ERP transformation programs
Experience leading or facilitating Quality System Management Reviews (QSMR)
Track record of coaching and mentoring business stakeholders on quality and compliance expectations
Experience with business readiness activities including training strategy, UAM, and cutover planning for regulated systems
Other:
Requires proficiency in English (written and verbal) to communicate effectively and professionally
May require up to 30% domestic and international travel depending on work location and business needs
Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week
#LI-Hybrid
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Analytical Reasoning, Analytics Dashboards, Compliance Management, Data Gathering and Analysis, Data Quality, Incident Management, Organizing, Performance Measurement, Quality Control (QC), Quality Management Systems (QMS), Quality Services, Quality Standards, Risk Management, Standard Operating Procedure (SOP), System Integration, Systems Analysis, Tactical Planning, Technical Credibility