Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain DeliverJob Sub Function:
Deliver ExcellenceJob Category:
People LeaderAll Job Posting Locations:
California (Any City), Florida (Any City), Guaynabo, Puerto Rico, United States of America, New Jersey (Any City), Pennsylvania (Any City), Texas (Any City), Zug, SwitzerlandJob Description:
Johnson & Johnson is recruiting for a Global Business Process Owner Trade Compliance. All Johnson & Johnson Global locations will be considered.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at (https://www.jnj.com/).
Role Purpose / Summary
The Global Business Process Owner (BPO) Director for Trade Compliance is accountable for the design, standardization, and continuous advancement of MedTech's system-enabled global trade processes, with Global Trade Services (GTS) and SAP S/4HANA at the core. The role owns the end-to-end business process for trade compliance and drives the deployment of GTS Edition for HANA (E4H) and adjacent capabilities that reduce compliance risk through automation, real-time screening, and end-to-end audit traceability.
Operating at the intersection of compliance, supply chain, and digital transformation, the BPO translates regulatory and trade control requirements into standardized, scalable processes, and ensures GTS paired with SAP S/4 capabilities enables the Global Trade Controls Standards within scope, while phasing out fragmented stand-alone tools and legacy GTS instances.
The role is pivotal to achieving the future state of Global Trade Controls and Operations in alignment with the MedTech digital capability roadmap.
Tasks & Responsibilities
Business Process Standardization & System-Enabled Capability Advancement
Own end-to-end trade compliance business processes in accordance with the Global Trade Controls Standards, including Restricted Party Screening, Export and Import License Management, Product Classification (HS & ECN), Embargo Screening, and Free Trade Agreement (FTA) qualification.
Reduce process variation by implementing standardized policies, practices, Performance Metrics, RACI, and a Governance Model for the critical trade capabilities enabled via GTS, SAP S/4 and adjacent Systems & Technologies.
Lead the advancement and upgrade of GTS to the latest supported version (E4H / Edition 4 for HANA), de-risking the TranSCend roadmap and migrating MedTech's multiple GTS versions and clients toward a single, scalable global instance.
Champion automation of compliance checks through GTS–SAP S/4 integration, enabling real-time screening, embargo, license, and classification controls with automated transactional blocks for non-compliant transactions.
Oversee the consolidation and retirement of fragmented GTS instances across legacy ERPs and the phase-out of stand-alone trade tools.
Prioritize and advance proposed GTS capability upgrades across OTC and MAKE, including eliminating manual trade content updates from external suppliers, enabling FTA functionality, and replacing manual export control and trade sanctions solutions.
Shape the roadmap for emerging and evaluation-stage capabilities such as customs broker EDI/API, US export electronic self-filing, regulatory license screening, supplier declarations, shipper letters of instruction, and special customs procedures (FTZ, inward processing, bonded warehouses etc.).
Organizational Design & Operating Model Definition
Define the future-state organizational design required to deploy, execute, and sustain the new trade compliance capabilities across global, regional, and site-level operations.
Establish clear decision rights, accountabilities, and hand-offs across Global Trade Controls, Global Trade & Transport Operations, regional Deliver trade teams, JJT, and TranSCend delivery teams.
Design scalable roles, responsibilities, RACI, governance forums, and escalation pathways to support compliant and consistent execution of system-enabled trade controls.
Ensure capability adoption by aligning people, process, data, and technology requirements with the Trade Operating Model and the MedTech TranSCend deployment roadmap.
Compliance, Controls & Governance
Reduce compliance risk through automated, real-time due diligence for MedTech export/import shipments, minimizing the risk of unauthorized shipments.
Establish consistent audit traceability and controlled system access to support internal and external audits, with real-time worklists, reporting, and operational metrics.
Ensure alignment with evolving export controls and trade sanctions regulations, leveraging the GTS two-year release cycle and service packs to keep solutions current.
Capability Roadmap, Deployment & Master Data
Align GTS and SAP S/4 trade capability deployment with the MedTech TranSCend timeline across ~50 sites spanning EMEA, NA, APAC, and LATAM, and the Supply Chain Segments.
Sponsor and complete the FTA Proof of Concept and, upon success, scale multiple FTA implementations across applicable sites and product flows.
Define master data enablement requirements such as Country of Origin, costed bill of materials, classification codes, and Long-Term Supplier Declarations — partnering with applicable functions across the MT Supply Chain to close gaps.
Identify capabilities that must be solutioned outside GTS (e.g. Country of Origin, export invoices/customs valuation, customs declarations recordkeeping) and ensure they are addressed with the right systems and tools.
Required Skills / Candidate Profile
Subject Matter Expertise
Deep knowledge of global trade compliance: restricted/sanctioned party screening, export and import license management, embargo screening, product classification (HS & ECN), and Free Trade Agreement qualification and certification.
Strong understanding of global trade controls standards, customs procedures, duty reduction programs, and the regulatory landscape governing export/import in a multinational MedTech environment.
Familiarity with special customs procedures (FTZ, inward processing, bonded warehouses), customs valuation, and country-of-origin determination.
Systems Knowledge & Technical Acumen
Hands-on experience with SAP GTS ideally including GTS E4H and its integration with SAP S/4HANA master and transactional data.
Understanding of compliance automation, real-time screening/blocking, and reporting/analytics for trade operations.
Exposure to customs broker EDI/API enablement, electronic self-filing, and document management for trade recordkeeping.
Proven business process ownership credentials designing, standardizing, and governing E2E processes, including installation of RACI, Performance KPI’s and Governance.
Ability to translate regulatory and compliance requirements into scalable, system-enabled processes and operating models.
Leadership & Stakeholder Management
Senior leadership presence with the ability to influence across compliance, supply chain, IT, legal, and regional trade operations.
Strong program and change management skills; able to drive standardization and adoption while phasing out legacy tools and manual processes.
Excellent communication and stakeholder-management skills across global, cross-functional, and multicultural teams.
Qualifications & Experience
Bachelor's degree in Supply Chain, International Business, Law, Engineering, Information Systems, or related relevant fields; advanced degree or professional trade compliance certification preferred.
10+ years of progressive experience in global trade compliance, customs, or international trade operations, with significant time in a regulated industry.
Demonstrated experience as a business process owner or lead on SAP GTS and/or SAP S/4 trade compliance implementations.
Experience operating in a global matrix organization and managing multi-region program delivery.
Key Performance Indicators (Success Measures)
Coverage of Global Trade Controls Standards enabled via GTS and SAP S/4
On-time deployment of GTS E4H and Trade Operations capabilities across MT DCs.
Reduction in compliance risk and unauthorized shipments through automated, real-time screening, blocking and release management.
Migration from multiple GTS versions/clients to a single global instance and decommissioning of stand-alone tools.
Implementation of the new Trade Operating Model executing and driving the systematic Trade Operations capabilities.
Expanded systematic FTA capability deployment and reduced E2E processing cycle time for classification and approval, driving tariff and duty savings.
Audit readiness — completeness of audit trails, controls, and operational metrics for internal and external audits.
Key Stakeholders & Reporting
Global Trade Controls (GTC) — standards ownership, controls, and operational metrics.
Global Trade & Transport Operations (GTTO) — operating model and execution.
MT TranSCend Program Leadership and JJT — master data, integration, and digital platform delivery.
Global Deliver TranSCend BPO – requirements capture and sign off, key design decisions, SAP WRICEFs, TranSCend Release Planning for Trade Capabilities
Legal, Quality/Regulatory (QA RAD), and regional Trade Operations teams — escalation, governance, and regulatory alignment.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
“If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.”
Required Skills:
Preferred Skills:
Analytical Reasoning, Business Alignment, Collaboration, Consulting, Continuous Improvement, Demand Forecasting, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Financial Competence, Inclusive Leadership, Interpersonal Influence, Leadership, Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Procurement Policies, Sales and Operations Planning (S&OP), Strategic Supply Chain Management