Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
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Job Function:
Sales EnablementJob Sub Function:
Sales TrainingJob Category:
ProfessionalAll Job Posting Locations:
Taguig, National Capital Region (Manila), PhilippinesJob Description:
The Education Manager leads the end-to-end capability strategy and execution for the Ethicon portfolio (Endomech, Energy, Wound Closure, and Biosurgery).
This role is accountable for building a high-performing commercial and clinical capability engine—driving adoption of structured selling (e.g., Challenger), advancing procedural expertise, and ensuring that all internal and external education programs are compliant, audit-ready, and directly linked to business growth outcomes.
At this level, the role transitions from program execution to strategic ownership of capability as a growth lever, with clear accountability for measurable commercial impact.
Scope & Accountability:
National scope across all Ethicon franchises Covers internal (sales, marketing) and external (HCPs, KOLs, TPI reps) education Direct ownership of training strategy, execution, and performance outcomes Strong cross-functional leadership (Sales, Marketing, Medical, HCC, Regulatory, Finance)
Key Responsibilities:
1) Capability Strategy (Ethicon Portfolio)
- Define and lead the annual education strategy aligned to franchise priorities (Endomech, Energy, WC, Biosurgery)
- Translate business goals (share gain, conversion, drive adoption, tech pen, NPI launches) into targeted capability plans
- Localize global/regional frameworks into market-relevant, executable programs
2) Commercial Excellence & Challenger Adoption
- Institutionalize Challenger selling and procedural selling frameworks across the field force Partner with Sales Leaders to drive behavioral change and coaching capability
- Define and track capability KPIs linked to:
- Case conversion
- Premium product adoption
- Procedure pull-through
3) Clinical & HCP Education Leadership
- Design and oversee high-impact HCP education programs: Workshops, proctorships, cadaver labs, congress engagements
- Partner with Medical Affairs and KOLs to ensure clinical credibility and scientific rigor
- Support new technology adoption (e.g., advanced energy devices, advanced biosurgery, SFX, stapling platforms, Dualto systems)
4) Product & Procedural Expertise Development
- Ensure deep competency across: Endomech , Energy, Wound Closure & Biosurgery
- Drive procedure-based selling capability vs. product-only selling
5) Program Execution & Governance
- Own end-to-end program delivery (planning → execution → post-evaluation)
- Ensure full compliance with HCC, grants, and documentation standards
- Maintain audit-ready documentation and traceability for all education activities
6) Content & Learning Ecosystem Lead development of scalable learning tools:
- Certification programs Digital modules and LMS-based training
- Procedure-focused learning journeys
- Ensure content is clinically accurate, compliant, and differentiated
7) Performance Management & Analytics
- Define and track training effectiveness KPIs:
- Certification rates
- Competency improvement
- Program ROI and business linkage
- Provide structured updates (dashboards/BOWLER) to leadership
- Drive continuous improvement using data and field feedback
8) Stakeholder & Faculty Management Manage relationships with:
- Internal leaders (Sales, Marketing, Medical, Finance)
- External faculty (KOLs, surgeons, training institutions)
- Align closely with regional education teams for best practice sharing
9) Strategic Ownership
- Owns capability strategy tied to business outcomes—not just training delivery
- Anticipates future capability needs (e.g., capital equipment, GTM shifts)
10) Business Impact Accountability
- Direct linkage of training programs to:
- Revenue growth
- Market share expansion
- Adoption of priority products
11) Leadership Influence
- Influences Sales and Marketing leaders on capability priorities
- Acts as thought partner to Commercial Lead on capability-driven growth
12) Governance & Compliance Leadership
- Sets the standard for audit readiness and policy compliance
- Ensures no exposure on HCC, grants, or education spend
13) Success Metrics
- Increase in procedure-based selling effectiveness
- Acceleration of E3000, Energy, and Biosurgery adoption
- Field force certification and competency uplift
- HCP engagement quality and repeat participation
- Compliance audit outcomes (zero major findings)
- Measurable linkage between training and NTS growth / conversion lift
14) Leadership Profile (Aligned to Your Style)
- Drives discipline, structure, and accountability
- Operates with strong commercial acumen + clinical credibility
- Embeds Challenger mindset and coaching culture
- Builds a scalable, repeatable capability engine for PH growth
Qualifications:
- Bachelor’s degree in Life Sciences, Nursing, or Business
- 6–10 years experience in MedTech / healthcare (Sales, Marketing, or Education)
- Strong exposure to surgical environments and procedures
- Proven experience in training strategy, facilitation, and capability building
- Strong stakeholder management and influencing skills
- High level of compliance and governance understanding
Required Skills:
Preferred Skills:
Analytics Insights, Benchmarking, Business Savvy, Coaching, Communication, Learning & Development Trends, Learning Materials Development, Problem Solving, Process Improvements, Product Knowledge, Sales Enablement, Sales Support, Sales Training, Technical Credibility, Training Delivery Methods, Training Needs Analysis (TNA)