Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Data Analytics & Computational SciencesJob Sub Function:
Business IntelligenceJob Category:
ProfessionalAll Job Posting Locations:
Bogotá, Distrito Capital, Colombia, São Paulo, BrazilJob Description:
We recruiting for a Manager, Employee Listening, located in Sao Paulo, Brazil or Bogota, Colombia.
HR Data & Intelligence sits at the heart of Johnson & Johnson’s HR Digital ecosystem, architecting the intelligence layer that shapes how the company understands, engages, and mobilizes its global workforce. This organization builds and operationalizes enterprise-scale data, analytics, and AI capabilities that do more than inform decisions—they reshape how HR plans, predicts, personalizes, and performs. By unifying data science, employee listening, knowledge management, and responsible AI, HR Data & Intelligence is transforming workforce signals into strategic advantage, ensuring HR is not only insight-led and future-ready, but a trusted steward of ethical, human-centered intelligence at scale. Within this organization, the Employee Listening function is responsible for capturing, analyzing, and translating employee signals into actional insights that inform HR strategy, product design, and leadership decision-making.
The Manager, Employee Listening is an individual contributor within the Data Science Services organization. This role plays a part in the design, execution, and evolution of employee listening approaches across assigned domains, blending traditional survey-based listening with more modern, continuous, and experience-led methods.
This Manager, Employee Listening plays a critical part in both the execution of core annual employee surveys and the evolution of employee listening beyond periodic programs, helping shift listening toward a product‑oriented, always‑on capability. In doing so, the role integrates active feedback, passive signals, and contextual insights to better understand employee experience at scale.
Key Responsibilities:
Contribute towards the design and delivery of core employee listening programs, including annual engagement surveys, lifecycle surveys, and targeted pulse efforts, ensuring high data quality, relevance, and stakeholder confidence
Contribute to the evolution of employee listening toward a product‑oriented, always‑on capability, incorporating pulse, event‑based, and passive listening approaches where appropriate
Partner with HR product teams, COEs, and leaders to frame business and experience questions and translate them into effective listening strategies and instruments
Analyze qualitative and quantitative employee feedback to generate clear, actionable insights that inform HR strategy, product design, and experience improvements
Collaborate with broader HR Data & Intelligence organization to integrate listening data with broader workforce data and enable deeper, more contextual insights
Communicate insights through compelling storytelling, visualizations, and executive‑ready narratives, ensuring findings lead to meaningful action and impact
Qualifications
Required:
Bachelor’s degree in Psychology, Organizational Behavior, Human Resources, Social Sciences, Data Science, or a related field
5 years of experience in employee listening, people analytics, or organizational research roles
Demonstrated experience designing, executing, and analyzing employee surveys, including annual engagement surveys and pulse or lifecycle listening
Strong ability to translate employee feedback into clear, actionable insights that inform HR decisions, programs, and experiences
Experience working with both quantitative and qualitative data, including survey results, open‑text feedback, and experience signals
Strong analytical thinking and problem‑solving skills, with the ability to connect listening insights to business and experience outcomes
Excellent communication skills, including the ability to synthesize insights and present them clearly to HR and business stakeholders
Preferred:
Experience evolving employee listening toward continuous, always‑on, or experience‑based models, beyond periodic surveys
Familiarity with passive listening signals (e.g., text feedback, behavioral indicators, operational signals), with appropriate ethical and privacy considerations
Experience working in product‑based, agile, or cross‑functional delivery environments
Exposure to advanced analytics, text analytics, or data science techniques applied to employee feedback
Experience operating in large, global, or matrixed organizations
Comfort partnering with data teams to integrate listening insights with broader workforce intelligence
Required Skills:
Preferred Skills:
Advanced Analytics, Business Intelligence (BI), Cross-Functional Collaboration, Data Analysis, Data Governance, Data Privacy Standards, Data Quality, Performance Measurement, Process Improvements, Tactical Planning, Team Management, Technical Credibility, Workflow Analysis