Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Sales EnablementJob Sub Function:
Sales TrainingJob Category:
ProfessionalAll Job Posting Locations:
Singapore, SingaporeJob Description:
About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
About Surgery
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
Singapore / Australia - Requisition Number: R-081634
Japan - Requisition Number: R-082929
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
We are searching for the best talent for Senior Manager, Commercial Education Deployment — EndoMech/Energy.
Purpose: The Senior Manager, Commercial Education Deployment — EndoMech/Energy is a strategic-operational leader responsible for executing the APAC rollout of global commercial education programs for the Energy and Endomech platform. This role translates regional strategy into deliverable plans, leads tactical deployment across APAC markets, and ensures field readiness through localized curriculum, trainer networks, certification events and launch support. The Senior Manager works with global/regional/local Education Leaders, Curriculum Design & Content Strategy, Sales Leadership, Marketing, and other cross-functional partners.
You will be responsible for:
Strategy into Execution
Translate the APAC learning roadmap for Energy and Endomech into detailed market-level deployment plans, timelines and resource needs.
Prioritize deployments by market impact, launch schedule and readiness metrics in coordination with leadership.
Contribute to global/regional strategy by providing market intelligence, capability gaps and recommendations for scalable learning approaches. Serve as the connective layer between global education strategy and APAC market needs, ensuring consistency with platform brand direction and local market context.
Program Deployment & Localization
Localize global Endomech/Energy curricula for APAC markets (language, clinical practice, regulatory constraints) working closely with content design and medical validation partners.
Lead preparation and execution of blended delivery modalities: field-based courses, training center programs, simulation/wet labs, virtual modules and certification events.
Ensure instructional fidelity for hands-on labs, case-based learning and scenario-based assessments.
Trainer Network & Facilitation
Build and sustain a certified trainer network with documented coverage targets for APAC markets.
Lead train-the-trainer programs and maintain facilitator quality standards across markets; provide coaching and QA for in-market trainers and external faculty.
Serve as a senior facilitator/subject matter expert for high-priority events (e.g., flagship certification programs, key launch training).
Launch Readiness & Field Enablement
Own tactical learning deliverables for Endomech/Energy product launches in APAC: timelines, trainer deployment, materials distribution and targeted certification goals.
Coordinate with regional sales enablement and supply chain to ensure on-time logistics and field support.
Integrate learning milestones into regional launch plans and escalate readiness risks to leadership.
Stakeholder Management & Cross-Functional Collaboration
Act as the APAC education liaison for Endomech/Energy to Regional Leadership.
Align stakeholders on objectives, secure sponsorship and negotiate regional resource commitments.
Partner closely with leadership to ensure education messaging and market execution are aligned with brand strategy and priority market tactics.
Engage Regional Leadership wherever necessary to ensure market-level sponsorship and resourcing.
Performance Measurement & Continuous Improvement
Define and track program KPIs for deployments (customer satisfaction, time-to-certification, certification rates, competency scores, adoption metrics) and report progress to stakeholders
Use learner feedback and performance data to iterate on content, delivery cadence and resource allocation.
Operational Leadership & Budget Support
Manage deployment budgets at the program level; work with leadership to optimize spend through digital scale, vendor management and shared services.
Oversee third-party vendor selection and performance for training delivery where applicable.
People & Matrix Collaboration
Coach and develop high-performing cross-market educator capabilities; document role accountability and success profiles.
Provide day-to-day direction and mentorship to regional learning leads; coordinate assignments, quality standards and cross-market consistency.
Support capability building for in-market trainers and regional learning staff.
Compliance & Quality Assurance
Ensure all commercial education activities comply with local regulations and Company Health Care Compliance policies; maintain audit-ready records and documentation.
Work with Medical Affairs and Regulatory to validate training content and disclosures.
Qualifications / Requirements:
EXPERIENCE & EDUCATION
Bachelor’s degree required; Master’s preferred (Business, Education, Clinical, or related).
6–8+ years progressive experience in healthcare/medical device commercial education, sales enablement or professional education with demonstrated execution responsibility; APAC multi-country experience strongly preferred.
Hands-on experience with curriculum localization, simulation/wet-lab delivery, train-the-trainer models and launch readiness.
Familiarity with learning technologies (LMS/LXP, virtual classroom platforms, assessment tools) and use of learning analytics.
Experience working with hospital systems, OR teams and clinical stakeholders; experience with Endomech/Energy products is strongly preferred.
REQUIRED SKILLS & ATTRIBUTES
Strong operational and project management skills with the ability to manage multiple market rollouts concurrently.
Excellent facilitation and presentation skills for commercial audiences.
Proven ability to influence stakeholders in a matrix organization
Data-informed mindset; experience defining KPIs and using analytics to guide decisions.
Comfortable with frequent travel across APAC and working across time zones.
Deep understanding of Endomech/Energy clinical context and procedural workflows preferred; demonstrated ability to adapt global strategy to local execution.
LOCATION & TRAVEL REQUIREMENTS
Overnight travel may be required up to 40%
Required Skills:
Preferred Skills:
Analytics Insights, Benchmarking, Business Savvy, Coaching, Communication, Learning & Development Trends, Learning Materials Development, Problem Solving, Process Improvements, Product Knowledge, Sales Enablement, Sales Support, Sales Training, Technical Credibility, Training Delivery Methods, Training Needs Analysis (TNA)