Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Pharmaceutical SalesJob Sub Function:
Sales – Oncology/Hematology (Commission)Job Category:
ProfessionalAll Job Posting Locations:
Halifax, Nova Scotia, CanadaJob Description:
We are searching for the best talent for Oncology Territory Manager for the Halifax, Nova Scotia territory.
About Oncology
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine
Position Summary
The Territory Manager is accountable for developing and implementing business plans and sales strategies that are aligned to Company and brand specific customer objectives. Applying clinical fluency and insights based consultative selling to build support for Janssen products, gain access, and influence customer decision-making to achieve Territory sales forecasts and market share growth, serving as a partner providing valuable solutions and technical support for customers. The role requires the employee to work in a hybrid environment (virtual and in field with HCPs), while providing key field insights to their manager and/or marketing teams.
Major Duties & Responsibilities:
Represent Johnson & Johnson Innovative Medicine (J&J IM) with health care providers (face to face and virtual) related to our core business and activities, to achieve sales forecasts.
Cultivate relationships with key decision makers and apply compliant, consultative and persuasive, selling skills to increase access and gain product support to achieve Company and brand specific customer objectives.
Build purposeful internal and external networks to develop and drive collaborative and valuable solutions based on their knowledge of the healthcare ecosystem.
Leverage iConnect/CRM platform for planning and execution for 100% of calls, omni-channel email andsuggestion deployment and educational event inputs.
Use in-depth product and clinical therapeutic knowledge to influence decision-making that benefits the patient.
Proactively research the competitive landscape to adapt strategies to build customer loyalty.
Leverage field insights to uncover education needs of HCPs, aligns those education needs to MEM led educational platforms, organizes, and executes regional learning activities for HCPs.
Deliver and advance culture of customer centricity and Everyday Integrity by leading accountability for 100% compliance with CRM deployment metrics, Healthcare Compliance, expenses, samples and training standard operating procedures (SOP) and timelines
In alignment with the annual training “Annual Complaint (Adverse Events, Special Situations, and Product Quality Complaints) Awareness Training”, report to Local Medical Safety Canada (LMSC)/Local Pharmacovigilance Team any complaints (Adverse Events, Adverse Drug Reactions and Special Situations and Product Quality Complaints) received about any J&J Innovative Medicine product, from anyone and anywhere, within one (1) business day or no later than calendar day three (3) in the event of a public holiday.
Prepare and participate in regularly scheduled calls with sales team, marketing team and all company meetings.
Prepare and complete required prework and training for all National Business Meetings and Regional Meetings and actively participates throughout.
When selected, attend, prepare, and actively participate in specific Medical Conferences.
Use quantitative data, qualitative data, and available tools to assess Territory business conditions and performance.
Build awareness of high-value customers and profiles customer base according to brand segmentation strategy. Differentiate and target activities and resources to drive results across priority segments.
Develop and execute a compliant Territory business plan, that is customer-centricand aligns with Company objectives. Evaluate progress and modify plan based on marketplace knowledge and customer needs.
Challenge self to employ unique and compliant strategies to gain increased access to and commitment from customers. Adapt conventional ‘tried and true’ approaches to improve business results and efficiencies. Find opportunities to institute new thinking.
Participate in best practice sharing discussions amongst colleagues.
Other Duties:
Adhoc/occasional work on company workstream projects
Required Qualifications
Bachelor’s Degree
5+ years Business/Sales experience
Required Knowledge, Skills and Abilities:
Consultative / Insight‑Based Selling: The ability to diagnose customer needs using clinical and practice insights, tailor evidence‑based recommendations, and persuade HCPs to adopt solutions that align with patient and business outcomes.
Strategic Territory Planning & Execution: The skill to segment accounts, set priorities and measurable goals, and implement adaptive, resource‑aligned plans that drive sales, access, and market share within the territory.
Clinical & Therapeutic Knowledge: A deep, up‑to‑date understanding of relevant disease states, product data, and treatment pathways used to educate customers, support clinical decision‑making, and identify when escalation to Medical Affairs is needed.
CRM & Data‑Driven Decision Making (including Omnichannel Proficiency): The capability to use CRM and channel analytics to plan, document, and optimize outreach across in‑person and digital channels, turning quantitative and qualitative data into actionable territory decisions.
Relationship Building & Influence: The capacity to develop trusted, collaborative relationships with HCPs and internal stakeholders, influence decisions without formal authority, and mobilize cross‑functional support to achieve customer‑centric solutions.
Compliance, Ethics & Patient Safety (Everyday Integrity): Consistent adherence to regulatory, company, and pharmacovigilance requirements, timely reporting of adverse events or complaints, and transparent, ethical conduct in all interactions.
Communication & Presentation Skills: The ability to simplify complex clinical information into clear, persuasive messages for diverse audiences, and to deliver engaging, compliant presentations in both virtual and face‑to‑face settings.
Preferred Qualifications
Area of Study: Science, Business, or any Health-Related field
Related Industry Experience (if applicable): Healthcare, pharmaceutical or medical devices
Preferred Knowledge, Skills and Abilities:
Key Working Relationships
Internal: Marketing, Medical Affairs, HCC, Sales Training, CEM & Data Governance
External: HCPs, Allied Health, Clinic Managers, relevant stakeholder organizations
Decision Making Authority:
Makes hiring recommendations
Makes hiring decisions
Trains employees
Plans work of others
Reviews work quality and quantity of others
Conducts performance reviews
Makes pay and promotional recommendations
Makes pay and promotional decisions
Resolves employee grievances
Makes termination recommendations
Makes termination decisions
Recommends budget amounts
Makes budget decisions
Physical/Auditory & Visual Demands
A requirement for physical exertion (lifting or moving objects >25lbs/10Kg in weight)
Requirement for long periods of sustained visual focus and concentration
Expectation to use a computer on an almost continuous basis, every day
Valid driver’s license & good driving history
Ability to lift a box of marketing materials (<10lbs)
Expectation to use a computer (excel, ppt, word, outlook & CRMs), tablet & web camera
Working Conditions
Regular exposure to hazardous chemicals, noise, odors, dirt/dust, fumes, temperature extremes, vibration and other undesirable workplace conditions should be noted here
Nature of work requires that the employee be in an isolated or crowded area. Travel for business purposes should be noted if frequency is more than once per month.
Work environment requires employee to spend >70% of their time in an HCP’s office or hospital
If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check
Commitment to Diversity:
At Johnson & Johnson, we value diversity and inclusion. We are committed to recruiting, developing, and retaining talent that reflects the diversity of our customers and the communities we serve.
Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Clinical Experience, Coaching, Competitive Landscape Analysis, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Data Savvy, Developing Partnerships, Hematology, Market Knowledge, Oncology, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Sales, Sales Enablement, Sales Trend Analysis, Strategic Sales Planning