Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Project/Program Management GroupJob Sub Function:
Project/Program ManagementJob Category:
ProfessionalAll Job Posting Locations:
São Paulo, BrazilJob Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.
Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.
This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility.
Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.
We are seeking a Transcend Process Manager OTC. This role will be located in Titusville, NJ with an alternate location in Brazil.
A pre-identified candidate for consideration has been identified. However, all applications will be considered.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
US- Requisition Number: R-084884
Brazil- Requisition Number: R-085359
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
We are seeking a strategic and experienced Process Manager to drive the implementation of the SAP S/4HANA global process template within a regulated pharmaceutical environment. This role is responsible for deploying the standardized value stream solution globally, ensuring strict adherence to SAP Clean Core principles while designing only legally required localizations. The ideal candidate will bring deep functional process expertise on a supply chain function (Deliver, Source, Plan, Quality, Logistics), a strong understanding of regulatory and compliance requirements in the life sciences sector, and a collaborative leadership approach to successfully guide cross-functional teams through the ERP transformation journey.
The position will directly lead a functional team of process experts. Additionally, they will have matrix leadership over contractors, and support personnel such as CEBA and PMO team members.
The Process Manager will be a key face to the site personnel for the specific deployment and will need to be able to compose and influence in the face of resistance to change.
Key Responsibilities
Global Template Deployment
Implement the global functional process template across regions and business units to drive standardization, ensure compliance, and align with SAP standards.
Lead S/4HANA functional template deployment by promoting standard solutions and limiting customization to defined legal and regulatory requirements.
Ensure solution build aligns with SAP Clean Core principles by prioritizing configuration over custom development and using standard extensibility frameworks to support scalable, balanced outcomes.
Leadership & Collaboration
Lead cross-functional teams—including business SMEs, IT, SAP consultants, validation partners, and system integrators—to deliver value stream outcomes on time and at quality.
Partner with value stream leads (e.g., Procure-to-Pay, Finance, Manufacturing) to align and enable integrated, end-to-end process design across the enterprise.
Connect business units, program leadership, and technical teams by aligning on scope, timelines, and business readiness to support successful deployment.
Solution Delivery & Validation
Lead solution delivery across detailed design, configuration reviews, data migration validation, testing strategy (including GxP and CSV), and business process walkthroughs.
Drive value stream testing activities—including functional testing, User Acceptance Testing (UAT), and validation—in alignment with SDLC practices.
Partner with Quality and regulatory collaborators to develop and support approval of validation deliverables aligned with GxP and compliance requirements.
Change Mgmt & Training
Partner with Change Management teams to build user readiness and drive adoption of the global value stream template.
Develop and deliver training materials and process documentation tailored to regulated users and business collaborators to support consistent adoption.
Qualifications
EDUCATION:
University level degree in quality, business/IT technical/scientific area or comparable education/experience. MBA preferred.
Required:
A minimum of 6years of proven experience.
Deep knowledge of value stream processes in GxP-regulated environments, including commercial distribution, serialization, credit management, and revenue recognition, to support compliant and efficient operations.
Solid understanding of SAP Clean Core principles, extensibility strategies (e.g., In-App, Side-by-Side), and the implications for long-term system sustainability.
Strong leadership, facilitation, and collaborator engagement skills, including experience working with business leaders, regulatory bodies, and global teams.
Preferred:
Apply knowledge of CSV, SDLC, and GxP practices to support compliant system implementation and validation activities.
Bring experience working in pharmaceutical or life sciences environments to support operations within regulated settings.
Other:
Proficiency with SAP tools including S/4HANA modules relevant to the Value Stream, (i.e. Sales and Distribution, Credit Management, Billing), Fiori, Solution Manager.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Agile Decision Making, Agility Jumps, Analytics Insights, Cross-Functional Collaboration, Expectation Management, Leadership, Organizational Project Management, Organizing, Process Improvements, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Quality Assurance (QA), Statement of Work (SOW), Technical Credibility