Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Clinical Sales – Surgeons (Commission)Job Category:
Business Enablement/SupportAll Job Posting Locations:
Barcelona, SpainJob Description:
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
The Clinical Support Specialist will provide comprehensive technical support for medical product sales across both new and established accounts, collaborating with the sales team to achieve sales objectives and enhance market penetration.
Responsibilities:
Deliver technical and clinical support to physicians, nurses, and other medical professionals regarding company products and services.
Assist the sales team in preparing and delivering impactful sales presentations to customers.
Demonstrate the correct usage of products to customers, ensuring clarity and understanding.
Conduct regular visits to customer locations to gather essential information about company products and assess market conditions.
Evaluate, diagnose, and repair malfunctioning equipment in response to service calls, ensuring timely resolutions.
Provide technical support for upgrades and special service initiatives, aiding field service operations.
Develop customer- and product-centric technical packages and documentation.
Perform technical analysis and documentation as required; follow up with customers to resolve product usage issues and ensure high satisfaction levels.
Respond to customer inquiries and provide information as needed.
Facilitate the understanding of clinical trial data to support customer education.
Qualifications:
Bachelor’s degree in biomedical engineering, electronics, or a related field, with a preference for specialization in physiology
Fluent in English
Exceptional oral (including group presentations) and written communication skills, complemented by strong organizational and time management capabilities
The ideal candidate will possess outstanding interpersonal skills with a proven ability to build and maintain customer relationships
Analytical thinking and problem-solving skills
Results-oriented mindset with a focus on achieving goals
Strong communication and presentation abilities
Teamwork and collaborative spirit
High level of integrity and professionalism
Required Skills:
Electrophysiology, Sales AptitudePreferred Skills:
Account Management, Collaboration, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor SelectionThe anticipated base pay range for this position is:
€35,000.00 - €55,315.00Benefits:
In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.
*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.
