Payroll Support Senior Analyst

• Job title Payroll Support Senior Analyst
• Function Finance
• Sub function Payroll
• Category Analyst, Payroll (P4 – E24)
• Location Taguig City, Metro Manila / Philippines
• Date posted Aug 04 2026
• Requisition number R-092121
• Work pattern Hybrid Work

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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Payroll Analyst – PG 24 (Manila)

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation. Regardless of your race, belief, sexual orientation, religion, or any other trait, you are welcome. We believe in nurturing your potential to the fullest and support your growth without limitations.

Position Summary

The Payroll Analyst is responsible for delivering timely, accurate, and compliant payroll across designated countries/regions by consistently executing assigned tasks and processes. The role focuses on payroll administration, reporting, validation, and issue resolution, while ensuring adherence to global standards, statutory requirements, internal controls, and service-level commitments. The Payroll Analyst also contributes to continuous improvement, system enhancements, project delivery, and operational excellence within the organization.

Key Responsibilities

• Payroll Operations & Administration
  • Execute day‑to‑day payroll tasks and processes for assigned countries in alignment with global standards and country-specific requirements.
  • Perform payroll reporting, reconciliations, validations, and data checks across payroll, HR, and/or finance systems.
  • Ensure timely and accurate processing of pay slips, certificates, employee/business payroll requests, and/or third-party entity payments as applicable.
  • Research, troubleshoot, and resolve payroll issues raised by employees and partners.
  • Maintain payroll mailboxes and manage cases and inquiries through service management tools.
  • Build effective working relationships with internal stakeholders and external vendors
  • undefined
  • Compliance, Controls & Documentation
    • Execute tasks in compliance with SOX requirements, internal controls, audit procedures, and country legislation.
    • Support audits by supplying requested records and evidence in a timely manner.
    • Maintain and update payroll documentation including SOPs, process guides, and work instructions.
    • Uphold confidentiality and ensure adherence to data privacy regulations.
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    • Continuous Improvement, System Testing, Projects
      • Identify and lead continuous improvement opportunities for process optimization, automation, and standardization.
      • Support User Acceptance Testing (UAT) and verification of system changes, releases, and vendor/system upgrades
      • Collaborate with internal partners (HR, Finance, IT) and third-party payroll providers on operational and project-related activities
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      • undefined Qualifications Required QualificationsBachelor’s degree in business, HR, finance, accounting, or related fieldMinimum 2 years of relevant experience in HR or finance/payroll operations, preferably in a shared-services or multinational environment.Hands-on knowledge of payroll processing concepts and statutory payroll requirementsProficiency in Microsoft Excel and common Microsoft Office tools.Familiarity with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous).Experience with case management or ticketing tools.Excellent English verbal and written communication skills.Strong attention to detail, problem-solving and analytical skills.Ability to prioritize, meet deadlines, and work independently with minimal supervision.High degree of confidentiality and adherence to data privacy and internal controls.Customer-focused with strong stakeholder management skills.Collaborative team player who builds effective working relationships.Adaptable to multiple cultures and cross-functional interactions. Preferred QualificationsExperience supporting EMEA and/or ASPAC payroll processes.Experience with timekeeping systems or case management tools.Experience working with external payroll providers (e.g., ADP, EY, Deloitte).Familiarity with SOX and business control frameworks, desktop procedures, and knowledge-management practices.Advanced Microsoft Excel skills (pivot tables, lookups, basic macros).Prior experience in continuous improvement initiatives, automation tools (e.g., Alteryx), or payroll reporting tools.

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