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Organisational Capability Development Manager

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Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

North Ryde, New South Wales, Australia

Job Description:

  • High visibility and exposure to senior stakeholders across Marketing and Medical
  • A supportive leadership style that provides flexibility and empowers you to work autonomously
  • The opportunity to shape the role and make a meaningful impact across two key functions
  • Competitive salary package, flexible work practices, award winning benefits
  • Continuous training and development

ABOUT INNOVATIVE MEDICINE

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine


THE OPPORTUNITY

The Organisational Capability Development Manager, Marketing and Medical, will strengthen capability across both functions by developing practical frameworks, coaching teams and establishing standards that support effective execution of business strategy. In this role, you will help Marketing and Medical teams turn strategy into confident execution, from brand planning and launch readiness through to scientific engagement and field effectiveness.

This role focuses on organisational development and capability building rather than providing technical marketing or medical expertise or owning functional content. Using the same build, coach and measure approach as the Salesforce Excellence Organisational Capability Development Manager, it will support two additional Institute of Competitiveness academies. Reporting to the Head of Capability, the role will work closely with Marketing leadership and Medical Leadership teams.

RESPONSIBILITIES

Marketing capability (approx 50%)

  • Design, facilitate & lead capability upskilling across the VX brand planning process, with a focus on leadership and change management.
  • Build launch excellence capability by partnering with Marketing teams to strengthen launch planning, cross-functional alignment, and execution readiness across the product lifecycle
  • Partner with Commercial and Marketing leaders to design and facilitate workshops in insight generation, business storytelling and tactical planning.
  • Translate priorities from the marketing proficiency review into targeted skill building.
  • Embed the key account management process into marketing ways of working.

Medical capability (approx 50%)

  • Design, facilitate & lead capability workshops with Medical Leaders with a focus on field effectiveness, scientific engagement and insight quality.
  • Partner with Medical Leads on capability upskilling in business strategy, cross-functional influence and communication.
  • Provide field coaching and coach-the-coach programs across the Medical function.
  • Lead the embedment of existing AP-ANZ Medical capability frameworks through change management, assessment cycles and measures specific to Medical Affairs.
  • Embed the key account management process into medical ways of working where relevant.

Shared ways of working

  • Lead with change management and coaching rather than product delivery, so capability lands as lasting behaviour change.
  • Develop leadership and coaching capability across both functions.
  • Apply a consistent proficiency and measurement discipline across both academies, aligned to the Institute of Competitiveness and ANZ Salesforce Excellence approach.
  • Partner with the Salesforce Excellence Capability Development Manager to keep methods, tools and standards consistent across academies.



ABOUT YOU

  • Deep capability or organisational development experience, ideally in a commercial pharmaceutical or healthcare setting.
  • Strong facilitation and workshop design skills.
  • Change management and coaching expertise. A recognised coaching or change qualification is an advantage.
  • Confident building and using competency and proficiency frameworks and their measurement.
  • Able to influence senior stakeholders across functions without direct authority.
  • Familiar with marketing brand planning and, ideally, with medical affairs competencies.

Candidates must be authorised to work in Australia/New Zealand and not require visa sponsorship at the time of application.


Johnson & Johnson, as a world leader across multiple therapy areas, offers a dynamic environment with opportunities to learn and grow across a broad range of those therapeutic areas. We encourage candidates with a strong desire to learn and a willingness to adapt to new challenges to apply.



COMPANY CULTURE

  • Competitive remuneration package.
  • Continuous training and support.
  • Award-winning leadership development programs.
  • Inclusive, flexible, and accessible working arrangements.
  • Equal opportunity employer supporting diversity and inclusion.

WHY CHOOSE US:

  • Competitive remuneration package and continuous training.
  • Supportive environment with award-winning leadership development programs.
  • Inclusive, flexible, and accessible working arrangements for all.

OUR BENEFITS:

  • Up to 18 weeks of parental leave to support new parents.
  • 4 days of volunteer leave to give back to the community.
  • Option to purchase up to 2 weeks of additional annual leave for extra time off.
  • Enjoy a dedicated Wellbeing Day to prioritize self-care.
  • Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
  • Access to an Employee Assistance Program for personal and professional support.
  • Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
  • Life insurance coverage for added peace of mind.

And much more...

Great Place to Work® Certified– 2025
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.


Johnson & Johnson - Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation.

Required Skills:

Preferred Skills:

Agile Decision Making, Agility Jumps, Analytics Insights, Cross-Functional Collaboration, Expectation Management, Leadership, Organizational Project Management, Organizing, Process Improvements, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Quality Assurance (QA), Statement of Work (SOW), Technical Credibility

Organisational Capability Development Manager

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