Operations Shift Lead

• Job title Operations Shift Lead
• Function Supply Chain Manufacturing
• Sub function Manufacturing Pharmaceutical Process Operations
• Category Expert Technician, Manufacturing Pharmaceutical Process Operations (S5)
• Location Leiden / Netherlands
• Date posted Jun 12 2026
• Requisition number R-079987
• Work pattern Fully Onsite

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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About Innovative Medicine

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Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for Operations Shift Lead to be in Leiden.

Purpose:

The purpose of this role is to serve as a support individual contributor, executing tasks that are typically not routine by guiding others. It provides support for executive leaders within the Operations unit and guides other team members to ensure accuracy, timeliness, and quality of deliverables, while maintaining high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.

As an Operations Shift Lead, you will:

• Demonstrate Johnson & Johnson’s Leadership Imperatives and Credo.

• Be required to understand and comply with the Code of Business Conduct, Company policies and laws that govern their activities.

• Perform related duties as assigned by supervisor.

• Act as a building captain and lead the emergency response team within the entire Operations unit.

• Develop advanced knowledge of standard operating procedures and Good

• Be responsible for Manufacturing Practices (GMP) to ensure activities adhere to internal and external regulations and procedures.

• Coordinate prioritization related to the processing of ingredients and/or pharmaceutical (new) products.

• Help coordinate tasks for the support function of the Operations unit, and support teams to ensure accuracy, timeliness, and quality of deliverables.

• Lead monitoring of day-to-day operational planning and resources and communicate with leaders regarding resource needs and progress to maximize successful business results.

• Within the Operations unit, act as the first point of escalation.

• Enhance collaboration between departments and external partners.

• Lead the identification and implementation of improvement opportunities within Operations.

• Conduct daily Gemba walks, spot-checks, and remove roadblocks for streamlined operations.

• Be guardian of standardized visual management across Operations.

• Take ownership of personal training and ensure that all required training is understood and completed on time.

• Perform more complex trend analysis to support continuous improvement efforts for the organization's Operations unit.

• Improve safety, quality, reliability, cost, and scheduling by recommending process improvements and developing strong knowledge of process improvement methods, solutions, and procedures.

• Enhance a culture of belonging through trusting, divers, & inclusive relationships.

• Be responsible for the additional tasks and job duties of the position that are not required daily:

  • Generating performance indicators using data.

  • Coordinate the first steps when multiple departments in the Operations unit are affected by a Non-Conformance.

Qualifications / Requirements:

• A relevant HBO degree with at least 3 years' relevant experience or a nonrelevant HBO degree with at least 5 years' relevant experience.

• Dutch A2 and English B2 language levels are required.

• The levels of computer proficiency are intermediate level for MS office, specialist level for data analysis, and specialist level for business applications.

• Identifies and encourages opportunities for improvement.

• Capable of providing guidance and direction to a group of employees.

• Lead by example in maintaining calmness and composure during challenging situations.

• Demonstrate effective change leadership.

• Must be able to work independently with minimum supervision.

• Analytical thinking: ability and dealing with complexity, asking questions, using data and information.

• Ability to work on a shift roster.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.

• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.

• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.

• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA

#LI-Onsite

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The anticipated base pay range for this position is:

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.