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Operations Manager, Cold Chain

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This job posting is anticipated to close on Jun 25 2026. We may however extend this time period, in which case the posting will remain available on www.careers.jnj.com to accept additional applications.

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Warehouse & Distribution

Job Category:

Professional

All Job Posting Locations:

Memphis, Tennessee, United States of America

Job Description:

Ethicon a member of Johnson & Johnson's Family of Companies, is recruiting an Operations Manager, Cold Chain.

Ethicon has made significant contributions to surgery for more than 60 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures. Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives. Through Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. For more information, visit www.ethicon.com.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/

Our operations manager ensures daily execution and oversight of Distribution operations of temperature controlled Ethicon products, at our Memphis Logistics Center located in Memphis, TN.

Are you interested in joining a team delivering innovative supply chain capabilities through analytics support and best in class processes? Apply today! Johnson & Johnson Health Care Systems Inc. is currently recruiting for the position to be located in Mooresville, Indiana.

Overall purpose of job:

We distribute life saving products! We are looking for a leader to help us in this steadfast pursuit of outstanding service to our patients. Do you have a passion to join us in this endeavor? We're looking for a self-starter who ensure compliance in execution.

The Operations Manager- Cold Chain will direct all aspects of the cold chain operations for the Memphis operation. Provide leadership to ensure best in class execution of, the operations team as it relates to inbound, outbound, inventory and all Distribution related activities.

Ensure compliance with GxP/FDA/ISO requirements and be a key player to optimize and coordinate findings from other Deliver and Make sites as appropriate. Work with all of the vital organizations (Engineering, Facilities, EHS&S, Planning, Suppliers, GDEx, as well as others) to provide day to day mentorship and longer-term strategic direction to the site within the scope of this role.

Fosters and encourages inclusiveness and diversity.

Essential duties and responsibilities:

  • Oversee day to day operations of the cold chain portfolio
  • Lead all aspects of budget, spend and cost improvement initiatives.
  • Deliver on all target Metrics and KPIs
  • Partner E2E to drive operational efficiency and outstanding customer experience.
  • Partner with JnJ to plan and provide future capacity and process improvements in support of new products and the company’s strategic plan.
  • Perform other work-related duties as assigned by site management team.
  • Oversee site infrastructure upgrades as they pertain to the Cold Chain functional area.

Qualifications

Education: Minimum Bachelor's degree and/or equivalent University degree required; Advanced degree preferred.

Experience and Skills:

Required:

  • Minimum six (6) years of relevant professional work experience
  • Supply Chain experience
  • Use of Good Manufacturing/ Distribution principles (GMP) principles
  • Knowledge of qualification and validation approaches
  • Capable to lead and motivate people, and coach them to develop and grow
  • Presentation and well-developed communications skills

Preferred

  • FPX, Six Sigma, Lean training
  • Knowledge of compliance, safety regulations, validation experience
  • Project Management experience; control of information flows, manage/control budgets and follow-up planning is required. Knowledge of FPX methodology
  • Distribution process and experience with temperature controlled products

Other:

  • This position may require up to 10% domestic and/or international travel to other sites and locations

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Budget Management, Coaching, Collaboration, Cost Management, Demand Forecasting, Distribution Management, Distribution Resource Planning (DRP), Fact-Based Decision Making, Inventory Optimization, Issue Escalation, Order Management, Organizing, Process Improvements, Strategic Supply Chain Management, Supply Chain Processes, Technical Credibility, Transportation Management, Warehouse Management

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Operations Manager, Cold Chain

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