Senior Manager GCSO Comms

We are searching for the best talent to join our team as the Senior Manager, GCSO Communications.

The Senior Manager, GCSO Communications is a strategic communications partner to the Global Commercial Strategy Organization (GCSO), helping elevate the function’s strategy, capabilities and launch excellence across Johnson & Johnson Innovative Medicine (IM). The role develops and activates integrated communications that bring to life GCSO’s remit across the lifecycle—from early market shaping and competitive strategy through launch planning and execution—while strengthening alignment across Therapeutic Areas (TAs), functions and regions (North America, EMEA, AP and LATAM). This position works in a highly matrixed environment to translate complex commercial strategy into clear, compelling narratives, leader-ready materials and measurable communications programs for internal and select external audiences.

Key responsibilities

• Build and maintain a GCSO communications strategy and editorial roadmap that reflects GCSO priorities (e.g., market shaping, portfolio/asset strategy, launch readiness and launch excellence) and aligns with IM CPA functional priorities.

• Translate GCSO strategies, capabilities and proof points into clear messaging frameworks, story briefs and toolkits that can be used consistently across functions, TAs and regions.

• Develop high-impact “how we win” stories that demonstrate GCSO’s value—bringing together strategy, execution, innovation and measurable outcomes—while balancing business rigor with accessible storytelling.

• Partner with internal subject-matter experts to identify story opportunities early (capability launches, playbooks, must-win moments, major breakthroughs) and shape stories for key moments that matter.

• Draft, edit and quality-control a range of communications assets (leader messages, one-pagers, FAQs, slide-ready summaries, intranet articles, newsletters, video scripts) with strong attention to compliance and review requirements.

• Serve as a day-to-day communications partner to GCSO functional leadership, ensuring strong intake, prioritization and delivery against business-critical needs.

• Enable partnership across North America, EMEA, AP and LATAM by coordinating message pull-through, adapting content for regional relevance and helping share protocols across the network.

• Coordinate with adjacent IM CPA teams (TA communications, corporate/enterprise, public affairs, employee communications, digital/social) to ensure alignment on narrative, timing and channels.

• Build strong working relationships with key stakeholders and executive assistants to anticipate leadership needs, manage calendars and ensure preparedness for key internal forums.

• Plan and deliver internal communications that increase understanding and adoption of GCSO strategy, priorities and ways of working—helping leaders communicate with clarity and consistency.

• Support GCSO-wide engagement moments (e.g., town halls, summits, leadership meetings, capability launches) through run-of-show development, speaker prep, key messages, talking points and FAQs.

• Develop and manage leader-ready materials that enable effective cascade communications across GCSO and partner organizations.

• Translate complex commercial strategy and operating-model topics into clear, motivating communications that help employees connect their work to patient and business impact.

• In partnership with IM CPA leads, identify where selective external storytelling can appropriately elevate GCSO capabilities and strengthen confidence in IM’s launch excellence and commercial strategy (e.g., thought leadership, speaking opportunities, owned content).

• Draft and edit executive-level communications (remarks, talking points, briefing documents, LinkedIn-ready narratives) that support GCSO leaders’ external engagement and internal influence.

• Contribute to cross-channel activation plans (earned, shared and owned) by providing messaging, proof points and narrative guidance that reflect GCSO’s role and value.

• Manage multiple workstreams with strong project discipline—timelines, partner alignment, reviews/approvals and high-quality deliverables under tight deadlines.

• Ensure communications are compliant and appropriately reviewed (Legal/Regulatory/Medical and other collaborators as required), applying sound judgment and discretion.

• Manage agency and vendor partners (as applicable) to deliver on communications plans, ensuring on-time execution and budget discipline.

• Define success measures and reporting for GCSO communications programs (e.g., awareness, engagement, adoption, leader enablement), translating analytics and feedback into continuous improvement.

• Apply modern communications procedures and approved AI-enabled tools to strengthen planning, content quality and message consistency.

Qualifications

• Bachelor’s degree required (communications, journalism, public relations, marketing or related field preferred).

• 8+ years of progressive experience in corporate communications, public relations, employee communications, or healthcare/biopharma communications (in-house and/or agency).

• Demonstrated ability to translate complex business and strategy topics into clear, compelling communications for different audiences and channels.

• Strong writing, editing and storytelling skills across formats (executive materials, messaging frameworks, newsletters, intranet content, toolkits, presentations).

• Proven ability to build trusted relationships and influence across functions, TAs and regions.

• Experience managing projects end-to-end, including partner alignment, approvals and measurement.

• High integrity, sound judgment and commitment to compliant, responsible communications practices.

Travel: Up to 25% to support key leadership engagements, regional collaboration and priority internal events.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers and internal employees contact AskGS to be directed to your accommodation resource.