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Senior Specialist, Channel Management

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Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Professional

All Job Posting Locations:

Shanghai, China

Job Description:

Job Details:

1. Contract management:

a) Support the end‑to‑end management of contracts, including renewals and alignment with commercial policies; coordinate annual renewals with Legal, HCC, Finance, and other stakeholders to ensure timely contract execution.

b) Contract value analysis based on BP/JU/NU

2. Pricing management:

a) Establish discount and rebate SOPs (including accrual, true‑up, and settlement) and ensure excellent execution in compliance with SOP requirements and corporate policies.

b) Deliver monthly pricing investment dashboard by customer by portfolio

c) Monthly NTS impact calculation to support the LE management

3. Responsible for managing operation‑related systems and collaborating closely with IT to develop and enhance system functionalities based on business requirements.

a) Co-work with AP team to optimize the pricing setting in SAP System

b) Develop Contract & Rebate system to fit in customized needs

c) Improve the rebate settlement efficiency and user experience

4. Proactively propose innovative and agile channel management solutions to adapt to internal transformations, market dynamics, and regulatory changes.

5. Accountable for ensuring excellence in SOP execution, including high‑quality cross‑departmental implementation aligned with R&R, approval workflows, time management, and effective communication with key stakeholders.

Qualification Requirement

· Bachelor degree or above

· At least 5+ years business and operation management experience in foreign company.

· Demonstrates strong strategic thinking and business insight to identify potential operational risks and opportunities.

· Possesses solid data analysis capability and effective project management skills.

· Excellent communication and persuasive skills, enabling proactive problem‑solving across departments.

· Proficient in both verbal and written English and Chinese.

· Sales experience is plus

Required Skills:

Preferred Skills:

Analytical Reasoning, Coaching, Collaborative Selling, Cross-Functional Collaboration, Customer Centricity, Customer Intelligence, Customer Relationship Management (CRM), Data Savvy, Developing Others, Inclusive Leadership, Leadership, Operations Management, Performance Measurement, Sales Enablement, Sales Support, Sales Training, Team Management

Senior Specialist, Channel Management

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