Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Clinical Sales – Hospital/Hospital Systems (Commission)Job Category:
ProfessionalAll Job Posting Locations:
Bangkok, Bangkok, ThailandJob Description:
Overall Purpose of the Role
The Surgical Specialist is responsible for driving the adoption and growth of Surgical Vision products by providing clinical, technical, and commercial support to healthcare professionals. The role focuses on building strong partnerships with ophthalmologists, surgeons, and hospital stakeholders, while ensuring excellent procedural support and customer experience across the assigned territory.
Key Responsibilities
- Drive sales performance and market share growth of Surgical Vision (e.g., cataract, refractive, and surgical solutions) within the assigned territory
- Build and maintain strong relationships with ophthalmologists, surgeons, OR staff, and key opinion leaders (KOLs)
- Provide in-field clinical support during surgical procedures, ensuring optimal product usage and outcomes
- Conduct product demonstrations, training, and education sessions for healthcare professionals
- Support new product launches, clinical evaluations, and adoption of new technologies
- Identify and develop new business opportunities, including hospital listings and account expansion
- Monitor market trends, competitor activities, and customer insights to support business strategy
- Collaborate with cross-functional teams (Sales, Marketing, Clinical, Supply Chain) to drive business objectives
- Prepare and maintain accurate sales reports, forecasts, and customer records
- Ensure full compliance with J&J policies, quality standards, and regulatory requirements
Qualifications & Experience
- Bachelor’s degree in Nursing, Medical Technology, Biomedical Engineering, or related healthcare field
- 2–5 years of experience in:
- Medical device sales
- Clinical specialist / surgical support roles
- Experience in ophthalmology or surgical OR environment is strongly preferred
- Strong clinical aptitude and ability to support live procedures
- Excellent communication, presentation, and stakeholder engagement skills
- Good command of Thai and English
- Willingness to travel and work flexible hours
Required Skills:
Preferred Skills:
Business Behavior, Communication, Consulting, Cross-Selling, Customer Centricity, Customer Effort Score, Customer Retentions, Execution Focus, Goal Attainment, Hospital Operations, Innovation, Market Research, Medicines and Device Development and Regulation, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection