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Professional Relations & Operations Specialist - Sydney

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Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Medical Affairs Group

Job Sub Function:

Professional Medical Education

Job Category:

Business Enablement/Support

All Job Posting Locations:

North Ryde, New South Wales, Australia

Job Description:

About Surgery

Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery Team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Visit us at https://www.jnj.com/medtech to see how your unique talents will help patients on their journey to wellness.

The Opportunity

New opportunity for a project oriented and process driven individual to join our Professional Education team. Vital role within the Surgery business, the Professional Relations & Operations Specialist is responsible for the strategic and compliant management of Education Grants, Fellowships, Donations and Fee-for-Service payments, ensuring financial management aligns with organisational objectives whilst enhancing the quality and efficiency of educational initiatives throughout the ANZ region.

Responsibilities

  • Strategic Leadership: a key strategic partner, acting as the central point of contact for external stakeholders including customers and educational leaders, and consulting with Education Leads and Professional Education Managers ensuring processes ranging from grant applications to invoicing are executed efficiently and in alignment with organisational strategy
  • Compliance & Accuracy: prioritising rigorous documentation, tracking, and reporting, ensuring all operations meet compliance requirements, whilst also identifying and rectifying discrepancies in financial and budget reports
  • Timely Execution of Deliverables: in collaboration with Professional Education Managers, swiftly processing payments and adhering to contractual obligations, contributing to the seamless execution of Professional Education events
  • Enhancing Efficiency: actively contributing to the optimisation of business strategies, systems, and processes, and facilitating effective communication and knowledge dissemination to stakeholders to improve operational efficiencies
  • Analytical Insight: analysing financial data and educational outcomes to empower decision-making processes and drive continuous improvement

About You

  • Degree qualified and minimum 3 years’ experience in a similar role, plus knowledge of healthcare industry and compliance principles highly regarded
  • Self-starter and autonomous, who are process driven, along with strong project management skills
  • Meticulously organised, with good attention to detail, problem solving, and communication skills
  • Proactive with a consultative approach, and the capacity to engage and work with stakeholders across all levels
  • Ability to work independently as well as collaboratively in a team, and a positive can-do attitude

Why Choose Us

  • Competitive remuneration package
  • Continuous training and support
  • Award-winning leadership development programs
  • Inclusive, flexible, and accessible working arrangements
  • Equal opportunity employer supporting diversity and inclusion

Our Benefits

  • Up to 18 weeks of parental leave to support new parents
  • 4 days of volunteer leave to give back to the community
  • Option to purchase up to 2 weeks of additional annual leave for extra time off
  • Enjoy a dedicated Wellbeing Day to prioritise self-care
  • Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
  • Access to an Employee Assistance Program for personal and professional support
  • Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
  • Life insurance coverage for added peace of mind

And much more...

Great Place to Work® Certified – 2025

Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.

Johnson & Johnson – Australia & New Zealand were certified as a Great Place to Work® in ANZ in its first year of participation.

This position is only open to candidates with the appropriate working rights/visa for Australia.

Required Skills:

Key Stakeholder Relationships, Project Management, Time Management

Preferred Skills:

Business Savvy, Channel Partner Enablement, Issue Escalation

Professional Relations & Operations Specialist - Sydney

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