Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Sales EnablementJob Sub Function:
Sales EffectivenessJob Category:
ProfessionalAll Job Posting Locations:
North Ryde, New South Wales, AustraliaJob Description:
- Great Place to Work® Certified – 2025
- Competitive salary package, flexible work practices, award winning benefits
- A unique graduate opportunity within the Oncology therapeutic area
- Continuous training and development, including a structured onboarding program and dedicated mentor
ABOUT INNOVATIVE MEDICINE
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Johnson & Johnson, as a world leader across multiple therapy areas, offers a dynamic environment with opportunities to learn and grow. We encourage early-career professionals with a strong desire to learn and a willingness to adapt to new challenges to apply. Prior pharmaceutical experience is not a pre-requisite.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
THE OPPORTUNITY
This role supports the growth of the PAH portfolio, with a focus on improving outcomes for patients living with Pulmonary Arterial Hypertension across NSW & QLD metro. Working closely with PAH clinicians and specialist nurses across treatment centres, you will help shape and deliver tailored account plans that reflect customer needs and patient priorities. You will be part of an experienced cross-functional team that works with a strong one-team mindset and a high level of support and collaboration.
Reporting to the PAH Lead, you will deliver high-quality customer engagement while building strong account management capability through coaching, guidance and hands-on experience.
RESPONSIBILITIES
- Support mapping the end-to-end patient journey within accounts to identify insights and opportunities to improve patient outcomes and access to treatment.
- Build, maintain and expand professional relationships with key customers; develop J&J’s patient, customer and market understanding in PAH.
- Support delivery of territory objectives and targets through effective planning, high-quality customer engagement, and cross-functional collaboration.
- Support implementation of account and stakeholder plans (Key Account Management principles) to drive the PAH business in your territory, with increasing ownership over time.
ABOUT YOU
- 1–3 years’ professional experience in a corporate environment.
- A Bachelor’s degree in a science-related discipline and/or business-related discipline (preferably both).
- Strong communication, customer service and relationship-building skills, with the confidence to engage professionally with customers (e.g. clinicians, nurses) and internal cross functional stakeholders.
- Demonstrated ability to learn quickly, uncover customer needs, capture insights, and adapt your communication approach.
- Solid planning, organisation and prioritisation skills, with consistent follow-through and attention to detail.
- Comfort working with data and systems to support insights gathering, territory planning and performance tracking.
- A proactive, growth-oriented mindset: coachable, curious, and motivated to build capability in specialty account management.
- High EQ and strong collaboration skills, with the ability to work well autonomously and as part of a cross-functional team.
COMPANY CULTURE
- Competitive remuneration package.
- Continuous training and support.
- Award-winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements.
- Equal opportunity employer supporting diversity and inclusion.
WHY CHOOSE US:
- Competitive remuneration package and continuous training.
- Supportive environment with award-winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements for all.
OUR BENEFITS:
- Up to 18 weeks of parental leave to support new parents.
- 4 days of volunteer leave to give back to the community.
- Option to purchase up to 2 weeks of additional annual leave for extra time off.
- Enjoy a dedicated Wellbeing Day to prioritize self-care.
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
- Access to an Employee Assistance Program for personal and professional support.
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
- Life insurance coverage for added peace of mind.
And much more...
Great Place to Work® Certified– 2025
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.
Johnson & Johnson - Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation.
Required Skills:
Preferred Skills:
Analytical Reasoning, Benchmarking, Business Behavior, Business Development, Business Valuations, Communication, Customer Centricity, Execution Focus, Marketing Integration, Operational Excellence, Process Optimization, Risk Assessments, Sales Enablement, Sales Support, Solutions Selling, Standard Operating Procedure (SOP)