Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech SalesJob Sub Function:
Clinical Sales – Hospital/Hospital Systems (Commission)Job Category:
ProfessionalAll Job Posting Locations:
Mumbai, IndiaJob Description:
District Account Manager- Joints
“On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes.
Job Description:
Johnson & Johnson Medical Devices is recruiting for District Account Manager role, located in Nagpur.
Role Overview:
The role will be responsible for Sales of Orthopedic Joint Implants like Hips and Knee Replacements in Key accounts. Achieves/exceeds sales targets for the Franchise within a designated territory, and in a manner, consistent with the CREDO, company policy and goals. The Individual Contributor is responsible for closing the sale and positively impacting customer's satisfaction. Has thorough knowledge of the products responsible, and maintains a good understanding of customers’ needs, as well as developments in the market place. Develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier.
Key Responsibilities:
Sales Turnover
Sell franchise products/ implants within a territory
Work closely with Orthopedic Surgeons, Purchase Department of Hospitals to generate demand and negotiate and close deals
Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives
Analyse sales reports to find opportunities, recognize routine problems; analyze causes and recommend solutions
Able to achieve sales in routine situations, and with guidance when handling more complex deals
Participate in Trade Displays and Conference when required
Territory Management
Develop understanding of customer needs to identify sales opportunities
Attend call from surgeons for daily implant requirements; understand specific implant need and recommend solutions as product consultant to the surgeon
Identify tender/contract opportunities and work with colleagues to deliver
With guidance, develop an effective and efficient territory plan
Identify and train surgeons on new technologies and solutions through consult-in-surgery, one-on-one sales calls, one-to-many training sessions
Demonstrate Product in one-to-one call and take surgeons through Technical guide for the product
Customer In-service Education & Training
Work with manager to identify customer in-service needs to support use of products efficiently and effectively
Develop and maintain strong relationships with all levels of customers – CSSD team, OT In-charge and Biomedical person
With assistance, co-ordinate and deliver in-services education sessions
Key Account Management
With guidance, prepare a plan to optimize key account development and sales growth
Identify and document key customers and decision makers
Be aware of Key Account strategies for growth
Identify and optimize cross selling opportunities and work with managers/colleagues to realize these
Handle Key account consigned inventory and maintenance of consigned instruments
Provide customer support on inventory, within company guideline
Product & Market Knowledge
Develop understanding and continually enhance personal understanding of product's features, benefits, correct product application and usage and anatomy, physiology and medical procedure knowledge, through practical experience, training programs, and learning from key end-users
Able to demonstrate application/usage of products and differentiate them from competitor's products
Develop understanding of competition products, their features-advantages-benefits
Gather information on current practices, behaviors and attitudes
Vigilantly obtain usage data of all trained surgeons and monitor adoption
Distribution Management
Develop/implement distribution network for assigned territory
Maintain stock count of distributor and regular replenishment of stock to ensure 100% completeness of stock for surgeries
Maintain effectiveness of instruments and regularly initiate replacement of damaged instruments
Ensure distributor health is as per agreed guidelines
Expense, Equipment and Samples
Judiciously handle AR, operating expenses, (transportation, A&P, entertainment, travel) while ensuring sustainable productivity
Seek prior approval for budget variations
Work within sample issue and co-ordination guidelines
Agree expense budget/guidelines with immediate Manager
Plan sample and expense utilization to optimize usage while remaining in budget
Self-Development
Identify specific actions to improve job performance in specific areas
Participate in nominated training programs
Active self-learning strategies to maintain knowledge
Focused effort to achieve high levels of performance in knowledge tests and competency assessments related to training
Effectively apply new learning on the job.
Corporate Ethics and Governance
Maintain a responsible and ethical approach while actively pursuing business outcomes
Conduct business within ethics and values expressed in Credo
Relationship with customers based on high ethical standards
Education:
Science graduate preferred
A minimum of 3-5 years of experience in Medical Devices Selling
Experience and Skills:
Experience in handling HCP KOLs
Experience in orthopedics/Joints preferred
Other:
Should be proficient in Hindi / language of the state and English
Required Skills:
Preferred Skills:
Business Behavior, Communication, Consulting, Cross-Selling, Customer Centricity, Customer Effort Score, Customer Retentions, Execution Focus, Goal Attainment, Hospital Operations, Innovation, Market Research, Medicines and Device Development and Regulation, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection