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FAQs

Select the topic of your question from the links below to jump directly to that category. Click on a question from the list to see the answer. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.

  • General Questions
    Why should I join the Talent Community?

    As a member in the Talent Community you’ll be able to take advantage of our revolutionized job alert system. You will receive customized job and event alerts via e-mail based on your set preferences and interest. You can customize job alerts by adjusting keyword, location, and frequency preferences to your needs.

    Please note, our Talent Community and Job Application sections each require a separate registration process. You will be asked to enter a user name and password as you enter each section.

    Using the same credentials when registering with our Talent Community and Job Application sections can help you avoid confusion as you enter these sections.

    If this topic did not provide the answer you needed, please click here.

  • Searching and Applying for Jobs
    How can I search and apply for open jobs?

    This site is updated daily to include open jobs from The Johnson & Johnson Family of Companies around the world. Use the Search Jobs toolbar at the top of each page to search by keyword and/or location. Type search words into the “SEARCH JOBS BY KEYWORD OR LOCATION” entry field on each page. Or, use the navigation menu to explore careers by function, student, business, or country, then pick a category and press the “View All Jobs” button. From there you’ll be able to refine your search based on your specific interests.

    If this topic did not provide the answer you needed, please click here.

    How can I submit my CV or résumé?

    When you apply for a job you will create a Career Profile in our system, and you’ll be asked to either enter your CV/résumé as plain text, or upload your CV/résumé in a standard file format.

    Acceptable CV/résumé file formats include: Microsoft® Word (.doc and .docx); Plain Text (.txt); Rich Text Format (.rtf); Hypertext Markup Language (.htm or .html); and Portable Document Format (.pdf).

    If this topic did not provide the answer you needed, please click here.

    Is it better to upload my CV/résumé or enter it as plain text?

    Although either approach is acceptable, we encourage you to provide your CV/résumé both as plain text and as an uploaded document. The plain text version will help our recruiters find your application during automated keyword searches. The uploaded document will provide better formatting for review and sharing with team members and hiring managers.

    If this topic did not provide the answer you needed, please click here.

    I’ve submitted a Job Application. What is the next step?

    After you’ve applied, we will send you an e-mail acknowledgement that your information has been received.

    Our recruiters do their best to review the candidate pool for open positions in a timely manner. Due to overwhelming responses to certain positions, it may take several weeks for the recruiter and/or hiring manager to complete this process. We appreciate your patience during the review process.

    If you are selected for an interview, you will be contacted by a recruiter who will outline the next steps in the process.

    If you are not selected to move forward in the recruiting process, you will be notified by e-mail, phone, and/or postal mail. You still may be contacted about other opportunities that align with your profile or interests. You can update your profile at any time.

    If this topic did not provide the answer you needed, please click here.

    Can I modify my Job Application information at any time?

    Yes, you can return and modify your Job Application information whenever you like. Your information is secure, so you’ll need to log in to make changes. Follow these steps to access and adjust your Job Application information:

    1. From careers.jnj.com, touch the link titled “Update Your Applicant Profile” at the bottom of the page and select your applicant type, review/accept our privacy statement, and log in to the Job Application system.
    2. Use the scroll bar to review your Job Application Summary and edit any portion you like, then press “Submit.”

    Don’t forget to press the “Save and Continue” button for each section you edit and then the “Submit” button when all of your changes are complete.

    If this topic did not provide the answer you needed, please click here.

    How can I set up a Job Agent to receive automatic e-mail alerts about jobs?

    When you register with our Talent Community, you have the option of setting up a Job Agent that will send you automatic e-mail alerts about job opportunities. You can enter key words, location names, and frequency (in days) to refine the e-mails you receive.

    The e-mails you receive will help you to identify new jobs you may be interested in. You will need to apply for a specific job opening to be considered for a job within the Johnson & Johnson Family of Companies.

    To set up a Job Agent, go to careers.jnj.com and click the “Stay Connected” button near the bottom of the page. Enter your name and password, then press the “Sign In” button if you are not already signed in. Find the “My Job Agent” area at the bottom of the next page. There you can adjust your Job Agent settings.

    If this topic did not provide the answer you needed, please click here.

    I have opted to receive automatic e-mail alerts. What should I expect will happen next?

    If you’ve agreed to receive e-mail notifications from us, then you’ll receive messages about new job openings that align with your profile or interests within 24 hours of their posting. These automated alerts will ONLY be sent to you if you signed up to join our Talent Community or agreed to receive e-mail notifications on your Job Application.

    The e-mails you receive will help you to identify new jobs you may be interested in. You will need to apply for a specific job opening to be considered for a job within the Johnson & Johnson Family of Companies.

    If this topic did not provide the answer you needed, please click here.

    Why have I been asked to provide additional information after applying for a job? I have already submitted a Career Profile.

    Your Career Profile provides us with general information about your background and interests. When we consider your application toward a specific job, we need more detailed information that will help us assess your skills as they apply to the requirements of that job.

    If this topic did not provide the answer you needed, please click here.

    How quickly should I respond to an e-mail alert I received about a job opening?

    Because of the high number of candidates who typically apply for posted jobs, we recommend you respond quickly to positions that interest you. Jobs are posted for a minimum of 1 week, though it may be longer. Once the posting period has expired, you will no longer be able to apply for the job.

    If this topic did not provide the answer you needed, please click here.

    When I search for a specific job number, I get the message “There are currently no open positions matching [that number].” What should I do?

    If you’re not able to find the job number for a specific job, this means that position is no longer active and you will not be able to apply for it.

    If this topic did not provide the answer you needed, please click here.

    How can I see if a job has been filled?

    In general, jobs that appear on this site are open and active, even though the interview process may have already started.

    If you don’t find a position that was previously shown on the site, then it is filled or is no longer available.

    You can also check the status of any job you’ve applied for by starting a Job Application, then clicking the “My Jobpage” tab and the “My Submissions” subsection near the top of the search results page.

    The current status for all jobs to which you’ve applied will be shown on the “My Submissions” page. You cannot check your individual applicant status on a job.

    If this topic did not provide the answer you needed, please click here.

    How can I check the status of my application?

    You cannot check your individual applicant status on a job; however, you can check the general status of a job posting to see if it is still open. From the Job Application, click the “My Jobpage” tab and the “My Submissions” subsection near the top of the search results page.

    The current status for all jobs to which you’ve applied will be shown on the “My Submissions” page.

    If this topic did not provide the answer you needed, please click here.

    I no longer wish to receive updates of future job postings from the Johnson & Johnson Family of Companies. How can I remove my information from the Talent Community?

    To deactivate notifications from our Talent Community:

    1. Visit careers.jnj.com
    2. Click on the “Stay Connected” banner near the bottom of the page.
    3. Log in to your Talent Community account.
    4. Scroll down to the “My Job Agents” section near the bottom of the page.
    5. Check the “Select All” checkbox.
    6. Press the “Delete Selected” button below the Job Agents listing.

    If this topic did not provide the answer you needed, please click here.

    How can I deactivate my account on this site and remove my Job Application from the system?

    To deactivate your account on this site and remove your Job Application from our system:

    1. Visit careers.jnj.com.
    2. Click on the link titled “Update Your Applicant Profile” at the bottom of the page and select your applicant type – either “Experienced Professionals” or “University Students.”
    3. Review our privacy agreement and click “I Accept.”
    4. Log in to the Job Application system, and then click the “My Account Options” link next to your name in the red bar at the top of the page.
    5. Select “Deactivate” from the top of the My Account Options page.

    If this topic did not provide the answer you needed, please click here.

    What should I expect during the interview process?

    The interview process is one of our best opportunities to get to know the potential of a candidate, and for the candidate to get to know our people and our businesses. In most cases, candidates will meet with the hiring manager or sometimes with other team members.

    You’ll be asked questions about your academic and work experiences, and you’ll have a chance to ask some questions of us. It will be most helpful for you to know about our Family of Companies and, in particular, the specific company that’s interviewing you.

    You should also have a good sense of what value you think you may bring to our business and be prepared to offer examples of your past achievements or successes.

    If this topic did not provide the answer you needed, please click here.

    Does the Johnson & Johnson Family of Companies offer visas or work permits?

    In most cases, the Johnson & Johnson Family of Companies does not offer visas or work permits. You will need to be authorized to work in the country where the job is based unless otherwise stated in the job description.

    If this topic did not provide the answer you needed, please click here.

    I am authorized to work in my home country. Am I eligible for jobs in other countries?

    In most cases, candidates must be authorized to work in the country they are applying to. Applicants must be fluent in the language of the country where a job is based.

    If this topic did not provide the answer you needed, please click here.

    I couldn’t find a specific job to apply for, but I’ve submitted my information to join the Talent Community. What is the next step?

    If you’ve joined our Talent Community, you’ll receive messages about new job openings that align with your profile or interests within 24 hours of their posting.

    Signing up for our Talent Community allows you to receive customized job and event alerts via e-mail. You can customize your job by adjusting keyword, location, and frequency preferences.

    You will need to apply for a specific job opening to be considered for a job within the Johnson & Johnson Family of Companies.

    If this topic did not provide the answer you needed, please click here.

    Do I need to submit my information to the Talent Community every time I apply for a job?

    No. If you are already a member of the Talent Community, on the top of the sign-in form next to “Profile Information” you can select “sign in” to type in your e-mail and password.

    If this topic did not provide the answer you needed, please click here.

  • Referring Jobs and/or Applicants
    While searching jobs, I saw a job that would be good for a friend and/or family member. Can I send information on this job to him or her?

    Yes, and we hope we’ve made this easy for you to do!

    While viewing a job description, click on any of the social media links beneath the “Share this Job” heading toward the upper right of the page.

    Note: Your friend (or referral) must visit our site and apply for the position in order to be considered for hire.

    Thanks for sharing!

    If this topic did not provide the answer you needed, please click here.

    I was referred by an employee of a Johnson & Johnson company. What will happen next?

    If you’ve been referred by one of our employees, you will receive an e-mail acknowledgement. That e-mail will invite you to apply for the job you were referred to. Please follow the instructions that appear in the e-mail you received so that the employee who referred you receives credit for doing so.

    You must complete a Job Application for that job in order to be considered for hire. After that, if your information is identified as a match for the job, you’ll be contacted by one of our recruiters.

    If this topic did not provide the answer you needed, please click here.

    I was referred by an employee of a Johnson & Johnson company. How can I check the status of my referral?

    You cannot check your individual applicant status on a job; however, you can check the general status of a job posting to see if it is still open.

    First, you must have completed a Job Application for the job you were referred to, being careful to follow the instructions that appear in the e-mail you received.

    You can check the status of any job you’ve applied for by starting a Job Application and clicking the “My Jobpage” tab and the “My Submissions” subsection near the top of the search results page.

    The current status for all jobs to which you’ve applied will be shown on the “My Submissions” page.

    If this topic did not provide the answer you needed, please click here.

    I was referred for a specific job, but was not hired. Will I be considered for other jobs in the future?

    Yes. By completing a Job Application on our system, your background will be considered (and potentially selected) by recruiters throughout the Johnson & Johnson Family of Companies for up to 12 months.

    To increase your chances of being considered for future open jobs, we recommend that you return to this site and apply for new positions you find. You should also be sure to select the automatic e-mail notification option within your Career Profile.

    Also, signing up for our Talent Community allows you to receive customized job and event alerts sent to you via e-mail. You determine the types of jobs sent and the frequency you receive them. You can create or edit your job agents to customize your search criteria through keyword, location, and frequency preferences.

    If this topic did not provide the answer you needed, please click here.

    How do I edit my preferences once I join the Talent Community?

    If you are already a member of the Talent Community:

    1. Click on “JOIN OUR TALENT COMMUNITY” on the careers.jnj.com home page.
    2. On the top of the sign-in form next to “Profile Information,” select “sign in” to type in your e-mail and password.
    3. You can create or edit your job agents to customize your search criteria through keyword, location, and frequency preferences.

    If this topic did not provide the answer you needed, please click here.

  • Technical Issues
    My password does not work or I have forgotten it. What should I do?

    At the login page, enter your user name, then click “Forgot Your Password.” You’ll be asked to re-enter your user name and your e-mail address. Click “OK.” Within a few minutes, you’ll receive an e-mail that will include a new access code and a link to a page where you’ll be able to reset your password.

    These steps will work for either your Talent Community login or your Job Application login.

    If this topic did not provide the answer you needed, please click here.

    I am having technical problems when I try to log in. What should I do?

    If your problem was not resolved by any of the other responses in this FAQ section, please contact us: click here.

    I have tried to use the SEARCH JOBS BY KEYWORD OR LOCATION entry field to apply, but I can’t access the site. What should I do?

    Problems with access to our site can usually be fixed by adjusting your browser settings. To protect user privacy, our site requires 128-bit encryption.

    Your browser security settings should be configured to have PCT 1.0, SSL 2.0 and SSL 3.0 enabled.

    If you are having a problem during login, you may have a password problem. Refer to our solution for "My password does not work…” in this FAQ section.

    If this topic did not provide the answer you needed, please click here.

    My account seems to be locked. What should I do?

    You are not entering the correct password.

    At the login page, enter your user name, then click “Forgot Your Password.” You’ll be asked to re-enter your user name and your e-mail address. Click “OK.” Within a few minutes, you’ll receive an e-mail that will include a new access code and a link to a page where you’ll be able to reset your password.

    These steps will work for either your Talent Community login or your Job Application login.

    Note: After a few unsuccessful incorrect passwords, your account will be locked for just a few minutes. After that time frame, your account will automatically unlock and you will be able to use the password reset functionality. Once you successfully reset your password, you should receive an e-mail with your temporary password and log in instructions.

    If this topic did not provide the answer you needed, please click here.

    I am unable to copy and paste my CV or résumé into my Job Application. What should I do?

    The résumé and cover letter are all part of your profile, not the actual job that you apply to. The system will allow you to have two attachments in your profile, and if you remove the résumé/cover letter and replace with a new one, the system will update it but you have to remove one first. The recruiter will use whatever one is currently attached when they are screening for the job requisitions. The recruiters usually view current (most recent) attachment at the time they screen the candidate.

    As an alternative to copying and pasting your CV/résumé into the text entry field of your Job Application, you can upload your CV/résumé in a standard file format.

    Acceptable CV/résumé file formats include: Microsoft® Word (.doc and .docx); Plain Text (.txt); Rich Text Format (.rtf); Hypertext Markup Language (.htm or .html); and Portable Document Format (.pdf).

    If this topic did not provide the answer you needed, please click here.

    I have already registered with your Talent Community. Why am I being asked to register again when I apply for a job?

    Our Talent Community and Job Application systems each require a separate registration process. You will be asked to enter a user name and password as you enter each system. We suggest you use the same user name and password for both systems to avoid confusion.

    If this topic did not provide the answer you needed, please click here.

    How can I change my password within the Job Application system?

    You can access your Job Application account details by following these steps:

    1. Visit careers.jnj.com.
    2. Click on the link titled “Update Your Applicant Profile” at the bottom of the page and select your applicant type – either “Experienced Professionals” or “University Students.”
    3. Review our privacy agreement and click “I Accept.”
    4. Log in to the Job Application system, and then click the “My Account Options” link next to your name in the red bar at the top of the page.
    5. Scroll down the page to edit your “Login Information.”

    If this topic did not provide the answer you needed, please click here.

    I have already registered with your Talent Community. Why doesn’t the system recognize me when I apply for a job?

    Our Talent Community and Job Application systems each require a separate registration process. You will be asked to enter a user name and password as you enter each system. We suggest you use the same user name and password for both systems to avoid confusion.

    If this topic did not provide the answer you needed, please click here.

    Do my Job Application user name and password need to be the same as my Talent Community user name and password?

    It is not necessary to have the same user name and password for our Talent Community and Job Application systems, but it is recommended to help avoid confusion.

    If this topic did not provide the answer you needed, please click here.

  • Student Questions
    How can I find out when Johnson & Johnson will be at my university?

    Check with the campus career services office at your university to see if and when Johnson & Johnson companies will be visiting your school. As a student, the best way to find a job within our companies is to meet us at a campus event.

    In general, we recruit graduating students for full-time jobs between August and November each year. Internship and co-op candidates are recruited between December and January.

    If Johnson & Johnson companies are not scheduled to visit your campus, you can explore and apply for student job opportunities on this site during those periods.

    If this topic did not provide the answer you needed, please click here.

    Do Johnson & Johnson companies have internship or co-op programs for university students?

    Yes. Many of our companies around the world have internship and co-op assignments for students who are currently enrolled in undergraduate, MBA and advanced-degree programs.

    Applicants must be authorized to work in the country where the job is based and must be fluent in the language of that country.

    Recruiting for these programs usually takes place during December and January each year. Visit your campus career services office to find out when Johnson & Johnson companies will visit your university.

    If this topic did not provide the answer you needed, please click here.

    Do Johnson & Johnson companies have internship or co-op programs for students seeking MBA or advanced degrees?

    Almost all of our short-assignment jobs for MBA and advanced degree students are internships. Our co-op assignments are reserved for students working toward BS or BA degrees.

    MBA or advanced-degree applicants must be authorized to work in the country where the internship is based and must be fluent in the language of that country.

    Recruiting for internship programs usually takes place during December and January each year. Visit your campus career services office to find out when Johnson & Johnson companies will visit your university.

    If this topic did not provide the answer you needed, please click here.

    How long do internship jobs last?

    Internship assignments are normally from two to three months in length and usually take place during the months of June, July, and August. We attempt to accommodate a student’s specific academic schedule when possible.

    If this topic did not provide the answer you needed, please click here.

    How can I apply for an internship or co-op job?
    As a student, the best way to find an internship or co-op assignment within our companies is to meet us at a campus event. Check with the campus career services office at your university to see if and when

    Johnson & Johnson companies will be visiting your school. In general, internship and co-op applicants are recruited between December and January each year.

    If Johnson & Johnson companies are not scheduled to visit your campus, you can explore and apply for student job opportunities on this site during those periods.

    If this topic did not provide the answer you needed, please click here.

    Is housing available for internship and co-op employees?

    Each Johnson & Johnson company offers different housing options. Ask our recruiters about housing when you meet them at a campus information session or if you participate in an interview.

    If this topic did not provide the answer you needed, please click here.

    What kinds of assignments are given to internship and co-op employees?

    Assignment in these roles can vary across our companies and even among departments within the same company. Typically, internship or co-op assignments may include collecting critical data, analyzing information or research, completing projects, or creating new projects.

    Co-op students will often have an opportunity to take a project from creation through implementation. Interns, because of the short-term nature of their assignments, may work on a more limited part of a full project. We’ll also provide a number of programmed activities that offer a broader perspective on our leadership principles, values, and longer-term business challenges.

    We see successful internship and co-op employees as a valuable resource in our search for future leaders across our companies.

    If this topic did not provide the answer you needed, please click here.

    What is expected from internship and co-op employees?

    Recruiters and hiring managers within our companies expect many of the same things from internship and co-op employees as we do from full-time employees. We look for individuals who understand and align with our values and leadership principles.

    We see successful internship and co-op employees as a valuable resource in our search for future leaders across our companies.

    Visit our Internship and Co-op Programs page for more information.

    If this topic did not provide the answer you needed, please click here.

    Can I get course credit from my university for participating in an internship or co-op program?

    Individual university policy will determine if students get course credit for an internship or co-op assignment within our companies.

    Some schools have formal co-operative education programs in which students submit reports at the end of an assignment in order to qualify for credit. Other schools with less formal programs may review student requests for course credit on an individual basis.

    Please check with your campus career services office or your academic advisor to determine your options.

    If this topic did not provide the answer you needed, please click here.

    What development programs are available for university applicants?

    Johnson & Johnson companies offer a wide range of enterprise leadership development programs (LDPs) as well as company-specific LDPs.

    Visit our Leadership Development Programs page to get more specific information on the features and requirements for each of our programs.

    If this topic did not provide the answer you needed, please click here.

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